Medical Billing Manager

SHELLENA ALFORD

Email: ********@****************.***

Address:

City: Orlando

State: FL

Zip: 32839

Country: USA

Phone: 480-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

In today's economy, there's no time to waste on workers who lack the necessary skills and motivation. I've got what you need.

Educational Background:

High School Dipolma from Rio Salado, Tempe AZ 1/2001 to 11/2012 (Business)

Job History / Details:

Executive Summary

Ambitious Regional Coordinator who creates strategic partnerships with businesses to effectively align with and support key business initiatives. and retains high performance teams by training, developing and motivating skilled professionals.

Core Qualifications

Human resources management

Client account management

Marketing and advertising

Client relations specialist

Training and development

Negotiation skills

Customer retention

Public speaking talent

Strategic objective execution

Project management

Effective workflow management

Conflict resolution

Professional Experience

March 2011 to Current

Injury Assistance Orlando, Florida

Regional Coordinator

Prepared routine legal correspondence and memorandum for attorney partners.

Acted as liaison between case manager's and clients.

Prepared correspondence, accounting and financial documents for analysis.

Responded to all client inquiries in a timely manner.

Used networking opportunities to create successful, on-going business relationships.

Scheduled and attended at least 10 appointments per week with potential clients.

Responsible for the creation of new client contracts.

Addressed and resolved non-routine, complex and unexpected variances..

September 2010 to March 2011

A'gaci Chandler, Arizona

Supervisor

Maintain Daily Sales Goals.

Manage and direct Fashion Consultants.

Maintain weekly scheduling.

Make bank deposits.

Maintain cleanness and organization of the store.

Perform overrides and returns.

Computed sales prices, total purchases and processed payments.

Recommended merchandise based on customer needs.

Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Administered all point of sale opening and closing procedures.

Replenished floor stock and processed shipments to ensure product availability for customers.

September 2008 to September 2010

Pristine Water Mesa, AZ

Office Manager of Sales, Service and Installation department

Planned and monitored daily staffing schedules and adjusted accordingly to ensure adequate staffing levels that support operational demands and business objectives.

Maintained and updated departmental policies and procedures manual.

Prepare recommendations for an annual budget prior to each fiscal year and compare budget to actual performance.

Researched opportunities for improved services to clients.

Maximized office productivity through proficient use of appropriate software applications as well as negotiate the purchase of office supplies and office equipment in accordance with company purchasing policies and budgetary restrictions.

Responsible for handling Human Resource issues and employee problem resolutions.

Responsible for the training and development of employees.

Scheduled employee holidays, benchmarked employee salary increases against current standards, and performed employee performance evaluation.

February 2005 to September 2008

Patient's Choice Medical Billing Chandler, AZ

Owner

Managed and owned a medical billing and collection company for several different Medical Offices in the valley.

My company billed and collected on commercial and government insurance plans such as AHCCCS, Medicare.

Examined patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable.

Compiled and tracked outstanding balances owed to medical facilities.

Accurately posted surgeries, hospital visits and payments for assigned carriers.

Printed and reviewed monthly patient aging report and solicited overdue payments.

Education

Rio Salado College,

Associates Degree Pursuing a Degree in Business

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