Customer Service High School
Resume:
Lisa Young
Email: ********@**-********-********.***
Address:
City: Pasadena
State: CA
Zip: 91101
Country: USA
Phone: 626-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Outgoing server offering extensive knowledge of hospitality etiquette, food preparation and superior customer service.Restaurant professional with eight years in FOH and BOH operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders. Dynamic server highly knowledgeable about FOH and BOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers.
Educational Background:
High School Dipolma from Ventura College, Ventura CA 1/2001 to 5/2007 (Psychology)
High School Dipolma from CSUCI, Ventura CA 1/2001 to 10/2012
Job History / Details:
Summary
Outgoing server offering extensive knowledge of hospitality etiquette, food preparation and superior customer service.Restaurant professional with eight years in FOH and BOH operations.
Customer service and food handling expertise. Skilled at memorizing menu items and orders.
Dynamic server highly knowledgeable about FOH and BOH restaurant operations. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers.
Highlights
Organized and efficient server
Highly responsible and reliable
Thrives in fast-paced environment
Exceptional interpersonal skills
Upbeat, outgoing and positive
Up-selling capability
Committed team player
Extensive hospitality background
CPR certification
Trained in liquor, wine and food service
Courteous, professional demeanor
Accomplishments
Robert Fumi
known ten years
David Ripley
known a year and a half
Experience
August 2012 to September 2012
The Spot Gourmet 626-***-**** Glendale, CA
CATERING SERVER
Promptly served all food courses and alcoholic beverages to guests. Set dining tables according to type of event and service standards. Addressed diner complaints with kitchen staff and served replacement menu items promptly. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
December 2011 to September 2012
California Pizza Kitchen 626-***-**** Pasadena, CA
TAKEOUT SERVER
May 2009 to March 2011
Starbucks 805-***-**** Oxnard, CA
BARISTA
July 2008 to July 2010
Winchester's Bar and Grill 805-***-**** Ventura, CA
WAITRESS
Assisted guests with making menu choices in an informative and helpful fashion.Skillfully promoted items on beverage lists and restaurant specials.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
June 2007 to July 2008
Black Angus 805-***-**** Ventura, CA
WAITRESS
Education
2007 Ventura College Ventura, CA
Associate of Arts Psychology
Emphasis in psychology
3.5 GPA
CSUCI Camarillo, CA
Psychology
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