Customer Service Quality Control

Tracy A Hernandez

Email: abpe9b@r.postjobfree.com

Address:

City: Florence

State: AZ

Zip: 85132

Country: USA

Phone: 520-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain a challenging process technician position in an electronics manufacturing company that will utilize my 21 years of experience. Demonstrate strong work ethic, positive attitude and a commitment to safety, quality, customer service and lean manufacturing. Familiar with and support the culture and activities including 5S, Continuous Improvement, Kanban supply systems, and uses of visual management to escalate issues and track metrics.

Educational Background:

High School Dipolma from Glen A. Wilson H.S., Hacienda Heights CA 1/2001 to 6/1981 (Basic)

Job History / Details:

Summary

To obtain a challenging process technician position in an electronics manufacturing company that will utilize my 21 years of experience. Demonstrate strong work ethic, positive attitude and a commitment to safety, quality, customer service and lean manufacturing. Familiar with and support the culture and activities including 5S, Continuous Improvement, Kanban supply systems, and uses of visual management to escalate issues and track metrics.

Experience

March 2005 to 10/26/2012 12:00:00 AM

St. Jude Medical Pacesetter Industries Scottsdale, AZ

Production Associate III

Work with a variety of epoxy's and soldiers. Operate an array of microscopes to maintain tight hybrid tolerances. Perform computerized setup of equipment (including automatic, semi-automatic, and manual machinery) Generate technical documentation on proper procedures. Monitor and maintain inventories. Inspected finished products for quality and adherence to hybrid specifications. Monitored and adjusted production processes or equipment for quality and productivity. Changed equipment over to new product. Helped achieve company goals by supporting team members. Maintained necessary level of communications between shifts. Knowledge of 5S and lean manufacturing. Clean room environment Obtained orange belt and Mistake proofing certificates. . Provide training and further development to fellow employees.

September 2000 to January 2005

Oberg Arizona Inc Chandler, AZ

Plating Technician/Plastics Technician

Maintained machine operations and shop floor operations

Verified specifications through measuring tools as microscopes, calipers, gages, drop pins, and X-ray machines.Responsible for data inputs, setups and shut downs.Inspected finished products for quality and adherence to customer specifications. Made sure that products were produced on time and are of good quality, Verified plating chemistry. Intense training for chemical lab technician Responsible for thirty-eight plating baths.

April 1997 to July 2000

Merix Corporation Inc Forest Grove, ORE.

Wet Process Lead Operator

Plated PBC through various plating lines. Verified Plating thickness as per customer specifications. Performed maintenance on all plating lines. Responsible for quality control Lead operator for a four-person crew. Safety practices and procedures to maintain a safe and clean work environment. Attended monthly safety meetings to ensure machine operation safety. Followed company procedures to maintain work environment in a neat and orderly condition. Prepared preventative maintenance work orders. Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.

January 1990 to February 1997

Praegitzer Industries Dallas, Oregon

Assistant supervisor/Lead operator

Scheduled production. Data entry on plating machines. Insured the gold metals meet customer specification through quality control through x-ray machines and gold peel testing. Operations of various plating machines and etch machines.Maintence, adding controlled gold into machines. Maintained inventory and ordering of supplies. Data entry for employee payroll.

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