Customer Service High School
Resume:
LORI D SIMPSON
Email: ********@****************.***
Address:
City: Pasco
State: WA
Zip: 99301
Country: USA
Phone: 803-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Experienced, highly motivated and detail-orientated Project Coordinator/Specialist in search for the next big challenge where I can make a difference! Bring a passion in mentoring and motivating individuals within a team, to realize their utmost potential. I am a positive, self-driven, customer service-orientated employee; and team leader. Call me!
Educational Background:
High School Dipolma from University of Akron, Akron OH 1/2001 to 12/2001 (Business Admin; Mgmt)
High School Dipolma from U.S. Federal Law Enforcement Training Center, Akron OH 1/2001 to 10/2012
High School Dipolma from Ohio Paralegal Institute, Akron OH 1/2001 to 10/2012
Job History / Details:
Professional Summary
Experienced, highly motivated and detail-orientated Project Coordinator/Specialist in search for the next big challenge where I can make a difference! Bring a passion in mentoring and motivating individuals within a team, to realize their utmost potential. I am a positive, self-driven, customer service-orientated employee; and team leader. Call me!
Core Qualifications
Results-oriented
Team leadership
Process implementation
Conflict resolution
Client-focused
Operations management
Training and development
Microsoft Office
Experience
April 2011 to August 2011
S.M. Stoller, Inc Hanford, WA
Records Analyst
Temporary assignment. Conducted analysis to address critical paperwork mistakes regarding the characterization and shipment of nuclear waste which led to better communication among the different characterization processes; a "team orientated workplace", and ultimately fewer mistakes being made.
Provided onsite training per DOE Records Procedure and Conduct of Ops
March 2011 to June 2011
E2 Consultants Richland, WA
Project Specialist
Temporary position coordinating safety permit requests and fulfillment thereof for projects conducted in the field.
Was the sole project specialist responsible for assigning, coordinating and tracking safety reviews conducted by engineers for all of the 200E Area of the Hanford Nuclear Site.
Successfully led key projects which resulted in reducing waiting period for Field Project Managers to receive safety/field work permits from three weeks to three days.
June 2009 to October 2009
S.M. Stoller, Inc Aiken, SC
Records Analyst
Conducted analysis to address critical paperwork mistakes regarding the characterization and shipment of nuclear waste which led to better communication among the different characterization processes; a "team orientated workplace", and ultimately fewer mistakes being made.
Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
Provided onsite training per DOE Records Procedure and Conduct of Ops
Took initiative to become RAD2 certified.
January 2008 to June 2009
SouthSide Storage and U-Haul Retail/Leasing Facility Augusta, GA
Contractor (1099)- General Manager
Conducted analysis to address delinquent accounts, abandoned units, and company marketing strategies which led to increased profitability by 50 percentage in first six months of employment.
Managed all onsite personnel.
Recommended tighter and more efficient security measures.
Aided authorities in apprehending and prosecuting burglary-ring operating in Aiken and Franklin counties.
Provided onsite training.
Monitored multiple databases to keep track of all company inventory, and employee related information.
Prepared departmental contracts for attorney approval.
Prepared correspondence, accounting and financial documents.
June 2006 to January 2008
The Lending Source, Inc Bartlette, TN
Contractor (1099)- Mortgage Broker
Originated residential, commercial, and small business loans from conception to close on behalf of The Lending Source, Inc.
Monitored multiple databases to keep track of current MLS listings in the greater Memphis Metro area, participating lenders, lender's loan requirements, potential and current client lists.
Created work-in-progress data base which included all ongoing case loads, with up-to-date developments and a tickler system of requirements still needed by the lenders in order to close.
Prepared departmental contracts for attorney approval.
Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
May 2006 to December 2007
Physicians Mutual Insurance Memphis, TN
Contractor - (1099) Insurance Sales
Planned and executed personal prospecting and sales campaigns.
Managed insurance policies for existing clients
Prepared departmental contracts for attorney approval.
Monitored multiple databases to keep track of all company inventory.
Effectively controlled the release of proprietary and confidential information for general client lists.
October 2004 to June 2006
Southwest Area Agency on Aging and Disabilities Jackson, TN
Certified Information and Services Referral Specialist
Coordinated services to be delivered to eligible consumers.
Performed assessments to establish eligibility for various state and federally funded programs; counseled consumers; and established a good rapport between consumers, our office, and service providers to ensure consumer needs were being met.
Eliminated a three-month backlog while keeping up with the current workload, demonstrating well-developed communication, organizational and computer skills, with Excel, Access, and general data entry.
March 2002 to September 2004
Workhorse Custom Chassis Union City, IN
Executive Administrative Assistant to Director of Manufacturing
Supervised three office personnel, including dispatch.
Cost Accounting, Extensive report research and preparation - key to upper management decision making.
Took initiative to assume HR functions in order to save company grievance expenses by compiling and maintaining accurate seniority and overtime lists for 400-500 plant employees according to company policy and union bylaws.
Voluntarily tracked overtime hours and plant payroll distribution.
Significantly reduced number of grievances filed by union members.
Procurement of all necessary supplies for the plant-wide manufacturing department.
Education
University of Akron Akron, Ohio
Bachelors of Science Degree Business Administration
Minor in Accounting
Emphasis in Business Management
Coursework in Psychology
U.S. Federal Law Enforcement Training Center Brunswick, Georgia
Fed Law Enforcement Certification Immigration Law
U.S. INS and Customs Cert.; Federal Law Enforcement Cert.
Fire Arms Certification; CPR Certification
Ohio Paralegal Institute Cleveland, Ohio
Paralegal Certificate Business and Criminal Law
Emphasis in Business and Criminal Law.
Coursework in fourteen categories of law.
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