Customer Service High School

Norma P Fiddelke

Email: ********@*********.***

Address:

City: Radcliffe

State: IA

Zip: 50230

Country: USA

Phone: 515-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To find a career that would utilize my skills as Administrative Assistance/ Secretary Position and offer potential for advancement

Educational Background:

High School Dipolma from South Hamilton School, Jewell IA 1/2001 to 5/1985 (general)

High School Dipolma from ECC, Jewell IA 1/2001 to 10/2012

Job History / Details:

Career Overview

To find a career that would utilize my skills as Administrative Assistance/ Secretary Position and offer potential for advancement

Skill Highlights

Microsoft Office,

WordPerfect

ACCESS Database Excel

Microsoft Window

McKesson

Epic

HP, Mita fax and Copier

Pitney Bowes Postage MeterFiling/Editing

Office Procedures

Telephone Skills

UPS/ FedEx shipping

Translate

Customer service skills

Professional Experience

February 2009 to Current

Mcfarland Clilninc, P.C Ames, IA

Patient Registration Representative

Check patients in for appppoinments

Verified demographic and insurance set up

Take payments & balance batch

Translate for various dept when need it

November 2007 to November 2008

Iowa Select Farms Iowa Falls, IA

Receptionist/Secretary

Managing multi line phone system & take messages

Ability to follow instructions well and make decisions with no supervision Incoming & outgoing mail and faxes

Maintained all records of Inventory

Greeting clients/ Screen and distribute applications & vendors

Perform tasks in support of projects, copying, filing & binding

Scheduling and verifying appointment & travel arrangements

May 1999 to December 2007

Mirenco Inc Radcliffe, IA

Administrative Assistant

Developed ability to work in a fast-paced atmosphere

Managing multi line phone system & take messages

Ability to follow instructions well and make decisions with no supervision Incoming & outgoing mail Maintained

all records of Inventory

Greeting clients/ Screen and distribute applications & vendors

Perform tasks in support of projects, copying, filing & binding

Scheduling and verifying appointment & travel arrangements

Public offering, SEC filing, ADP and Stockholders Agency.

March 1997 to February 1999

Proteus Inc Iowa Falls, IA

Health Aid

Make appointments & transport patients

Answear phone lines

Translate

Billing for main office in Des Moines

Good organizational skills / set up fundraiser

order supplies

Education

1986 South Hamilton School Jewell, IA

High School Diploma

ECC IOWA FALLS, IA

Computer classes: 05/1999

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