Customer Service High School

Bethany Hayward

Email: ********@*****-*******.***

Address:

City: Los Alamos

State: NM

Zip: 87544

Country: USA

Phone: 253-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Organized and detail-oriented with 8 years of cash handling and customer service experience. Understands general accounting concepts with an outstanding background in customer service. Addressing all questions and concerns with customer satisfaction in mind.

Educational Background:

High School Dipolma from Los Alamos High School, Los Alamos NM 1/2001 to 5/2006 (General)

Job History / Details:

Summary

Organized and detail-oriented with 8 years of cash handling and customer service experience. Understands general accounting concepts with an outstanding background in customer service. Addressing all questions and concerns with customer satisfaction in mind.

Highlights

Exceptional customer service

Goal-oriented

Reliable

Flexible

People-oriented

Strong work ethic

Organized

Team player

Detail-oriented

Accomplishments

Balanced daily cash drawers totaling an average of $75-$500.Successfully trained many new employees. Promoted to store manager based on superior performance and attend shift manager classes. Have help with other departments to expand existing customer services.

Experience

June 2009 to Current

The Family YMCA Los Alamos, NM

Assistant site director/ child care

Being responsible for 20-50 kids per day after school. Planing activities, snacks, and field trips. Communicating with the parents.

August 2008 to Current

The Family YMCA Los Alamos, NM

Welcome center representative

W.C.R. duties are opening the facility along with working with the customers one on one. Answering the phone, filing and organizing paperwork. As well as enrolling people for programs, and handling the cash drawer.

September 2005 to June 2008

Papa Murphy Pizza Los Alamos, NM

Shift supervisor/ Manager

I was in charge of the store including opening and closing. Handled the staff schedules and the cashier. I did the counting of the drawer and the nightly deposits. I did the ordering of the food for the store along with doing any other paperwork that needed to be done while the owners were out of town.

Education

2006 Los Alamos High School Los Alamos, NM

High School Diploma General

I completed 1 year at Northern New Mexico College doing General Ed.

Also completed 1 year at UNMLA doing General Ed.

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