Customer Service Years Experience

Licita Fernandez

Email: ********@*********.***

Address:

City: Oakland

State: CA

Zip: 94601

Country: USA

Phone: 510-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Certificated Elementary School Teacher with thirteen years experience. Areas of expertise include teaching art to fourth through eighth grades for four years, and instruction of third through fifth grade in multiple subjects. Ability to communicate well with parents and other teachers. Highly organized Professional Artist since 1974. Areas of expertise include painting in watercolor and acrylics, drawing. Artist is Residence for 20 years in Alameda County at various public and private school sites. Areas of expertise include ability to write grant proposals, ability to work well with various age groups from pre-school to seniors. Transportation Officer with the Alameda County Juvenile Justice System for 20 years. Ability to be prompt, efficient, respectful, sensitive. Throughout my working career, regardless of the particular job, I have been resourceful, responsible, self-directed, hardworking and highly motivated. I'm also dependable, creative and organized.

Educational Background:

High School Dipolma from UC San Diego, UC Berkeley, Berkeley CA 1/2001 to 6/1971 (Art, Spanish Literature, teacher credential)

Job History / Details:

Professional Profile

Certificated Elementary School Teacher with thirteen years experience. Areas of expertise include teaching art to fourth through eighth grades for four years, and instruction of third through fifth grade in multiple subjects. Ability to communicate well with parents and other teachers. Highly organized

Professional Artist since 1974. Areas of expertise include painting in watercolor and acrylics, drawing.

Artist is Residence for 20 years in Alameda County at various public and private school sites. Areas of expertise include ability to write grant proposals, ability to work well with various age groups from pre-school to seniors.

Transportation Officer with the Alameda County Juvenile Justice System for 20 years. Ability to be prompt, efficient, respectful, sensitive.

Throughout my working career, regardless of the particular job, I have been resourceful, responsible, self-directed, hardworking and highly motivated. I'm also dependable, creative and organized.

Qualifications

creative problem solver

good people skills

familiar with libraries in Oakland

intent on customer service and satisfaction

able to type at least 50 words per minute

organized

conflict resolution

program developer

successful grant writer

Relevant Experience

good people skills/communication (teaching, applying for grants)

excellent customer relations (currently as a tutor)

well-organized (teaching several different art classes at several different schools a week/tutoring business)

Experience

August 1999 to June 2012

Oakland Unified School District Oakland, CA

Teacher

Although I have no direct experience working in a library, I know I can make an excellent assistant librarian, as can be seen from experience I have from other jobs. I visit a library at least once a week.

Education

1971 UC San Diego, UC Berkeley Berkeley, CA

Associate of Arts Art, Spanish Literature, teacher credential

At UCSD, Regents' Scholar, Dean's List.

At UCB, Phi Beta Kappa

Project Pipeline, teaching credential (post college)

Professional development in various subjects for teaching

Affiliations

Member ProArts, Oakland (2012-current)

Member Frank Bette Center for the Arts, Alameda (2012-current)

Member Oakland Public Library and Alameda Free Library

Member of WyzAnt Tutoring service

Member of National Organization of Educators

Member of California Teachers' Association

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