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Customer Service Real Estate

Location:
Bothell, WA
Posted:
October 25, 2012

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Resume:

Star Lalario

Email: abpdy9@r.postjobfree.com

Address:

City: Bothell

State: WA

Zip: 98021

Country: USA

Phone: 206-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dependable Real Estate Agent bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.

Educational Background:

High School Dipolma from North Central High School, Spokane WA 1/2001 to 6/1994 (acedemics)

Job History / Details:

Professional Summary

Dependable Real Estate Agent bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.

Core Qualifications

Operations management

Customer service-oriented

Organized

Cross-functional team management

Goal-oriented

Effective problem solver

Skilled multi-tasker

Exceptional telephone etiquette

Marketing savvy

Positive and upbeat

Professional Experience

November 2007 to Current

Coldwell Banker Bain Kirkland, WA

Licensed Real Estate Agent

Manage transactions, contact database and schedules.

Serve as primary liaison between client and other parties involved.

Adherence to deadlines.

Partner successfully with agents, clients, escrow, etc.

to achieve a smooth closing.

Consistently meet/exceed Broker expectations for productivity and accuracy levels.

Maintain marketing exposure.

Stage properties to market.

January 2007 to October 2009

Bellevue Dental Care Bellevue, WA

Administrative Assistant / Office Manager

Worked closely with patients before, during and after dental procedures.

Managed the daily tasks to ensure the practice runs smoothly.

Provided exceptional customer service to patients.

Managed daily office operations of front office, maintaining accurate patient records.

Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.

April 2005 to November 2007

Desert Sun Tanning Bothell / Redmond

Managing Owner

Oversaw and managed 30 employees between 3 salons.

Aided in the design, build-out, and staffing' of 2 stores.

Hired, trained, coached and mentored staff to ensure the salons ran safely and smoothly.

Assigned tasks to staff, delegated projects, tracked progress and updated managers, partners and clients as necessary.

Developed positive customer and staff relationships through friendly greetings and excellent service.

January 2001 to November 2005

24 Hour Fitness Seattle, WA

Operations Manager/ Corporate Sales

Maintained successful attainment of club targets (e.g.member service, cleanliness, revenue, and retention).

Ensured that all memberships, fitness and service functions within the club provided the best member experience.

Trained and served as a peer coach for new operations associates.

Helped members with questions, problems and complaints in person and via telephone.

Oversaw loss prevention

Worked as a team member to give the highest level of service to customers.

Supported the sales team in writing proposals and closing contracts.

March 1998 to October 2002

Murdoch Family Dentistry Spokane, Wa

Dental Assistant

Set up examination room and dental trays in preparation for examinations and procedures.

Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties.

Accurately recorded treatment information in patient records.

Educated patients about proper oral hygiene and plaque control procedures.

Worked closely with patients before, during and after dental procedures.

Affiliations

National Associations of Realtors (NAR)

Accredited Staging Professional (ASP)

WA State Law and Real Estate Practices

Certified Residential Specialist (CRS)



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