Administrative Assistant Sales

Stacy Henderson

Email: ********@************.***

Address:

City: Ladera Ranch

State: CA

Zip: 92694

Country: USA

Phone: 949-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Client-focused individual with 8 years of providing solutions to customers. Experienced professional with strong leadership and relationship-building skills. Meticulous and excellent at juggling multiple tasks and working under pressure. Some talents include being responsible, versatile, positive, energetic, motivated, disciplined, personable and well organized. Broad industry experience includes administrative assistant/receptionist, sales, legal, retail and bar-tending.

Educational Background:

High School Dipolma from California State University Fullerton, Fullerton CA 1/2001 to 6/2003 (Child and Adolescent Development)

Job History / Details:

Professional Profile

Client-focused individual with 8 years of providing solutions to customers. Experienced professional with strong leadership and relationship-building skills. Meticulous and excellent at juggling multiple tasks and working under pressure. Some talents include being responsible, versatile, positive, energetic, motivated, disciplined, personable and well organized. Broad industry experience includes administrative assistant/receptionist, sales, legal, retail and bar-tending.

Qualifications

Team liaison

Strong verbal communication

Quick learner

Extremely organized

Conflict resolution

Meets/exceeds goals

Attention to detail

Excel in sales

Administrative operations

Computer proficient

Data management

Reports generation and analysis

Client assessment and analysis

Contract negotiation/review/drafting

Experience

May 2003 to Current

Ja-Set Insurance Agency Lake Forest, Ca

Administrative Assistant/Receptionist

Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies. Provided efficient customer service to clients. Created databases and spreadsheet. Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

March 2012 to September 2012

Consumer Care Law Group Irvine, Ca

Case Manager

Achieved revenue by providing a legal service. Worked directly with departments, clients and management. Performed initial client assessment and analysis to begin research process. Prepared departmental contracts for attorney approval.Took daily inbound calls and key-entered orders, faxes, back orders and credit memos for assigned accounts and clients. Consistently met and exceeded department expectations for productivity and accuracy levels.

November 2011 to June 2012

Blonde's Orange, ca

Bartender

Routinely checked identification of patrons purchasing alcoholic beverages.

Effectively handled customer complaints and special requests.

Maintained a consistent, regular attendance record.

Accurately balanced cash register at all times.

Set up bar for operation, obtained cash bank and stocked the service bar.

Quickly mixed a variety of simple and complex cocktails.

Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws

Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.

Operated credit card machines correctly and quickly.

February 2008 to April 2010

BeBe Mission Viejo, Ca

Retail Sales

Answered questions regarding the store and its merchandise. Computed sales prices, total purchases and processed payments. Demonstrated use and care of merchandise. Greeted customers and ascertained customers' needs. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Maintained records related to sales. Placed special orders and called other stores to find desired items. Recommended merchandise based on customer needs.

Education

2003 California State University Fullerton Fullerton, CA

Bachelor of Science Child and Adolescent Development

Associate's Degree

Coursework in Early Childhood Development and Child Psychology.

Related Coursework included multiple subjects.

High school diploma

CPR Certification

AED Certification

Affiliations

Member of the Aerobics and Fitness Association of America - AFFA

Member of the National Physique Committee - NPC

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