High School Sales

Michelle Purvis

Email: ********@*********.***

Address:

City: Macon

State: GA

Zip: 31220

Country: USA

Phone: 478-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Host/ Server/ Trainer/ Head wait with 4 years of experience in the restaurant industry. Areas of expertise include interacting with the general public, making sure the guests have a positive experience by meeting their needs, ensuring the quality of the business, and efficiently making appointments and answering the phones.

Educational Background:

High School Dipolma from First Presbyterian Day School, Macon GA 1/2001 to 5/2005 (College Prep Degree)

High School Dipolma from Macon State College, Macon GA 1/2001 to 10/2012

Job History / Details:

Career Overview

Host/ Server/ Trainer/ Head wait with 4 years of experience in the restaurant industry. Areas of expertise include interacting with the general public, making sure the guests have a positive experience by meeting their needs, ensuring the quality of the business, and efficiently making appointments and answering the phones.

Skill Highlights

Answering phones

Efficiently meeting guests needs

Handling money

Taking reservations

Making the nightly deposits

Microsoft Office Word

Microsoft Works

Greeting people at the door

Accurately ringing in orders

Employee training and development

Filing and data archiving

Staff motivation

Meeting minutes

Meets/exceeds goals

Employee of the month

Attention to detail

Properly handling guest complaints

Multitasking

Great communication skills

Core Accomplishments

Host

* Responsible for answering multiple phone lines and taking reservations

* Responsible for greeting people at the door

* Coordination of the restaurant

* Taking to go orders over the phone

Server

* Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

* Declared employee of the month

* Exceeded sales standards

* Awarded a prize for the highest wine sales

Trainer

* Responsible for overseeing classrooms for the new hires

* Successfully trained new staff members while focusing on minimizing errors and generating superior results

* Responsible for honestly giving feedback to the managers about the new hires

Head wait

* Responsible for gathering money at the end of the night, counting out the different cash register drawers, and distributing the money to the proper locations

* Responsible for entering data into the computer and making the nightly deposit

Professional Experience

March 2008 to Current

Bonefish Grill Macon, GA

Server/ Host/ Trainer/ Head wait

A polished casual restaurant, that is dedicated to excellence, and exceeding the needs of others.

General Manager- Stuart Smith

Contact Number- 478-***-****

Education

2005 First Presbyterian Day School Macon, GA

High School Diploma College Prep Degree

Attended from 1992-2005

Macon State College Macon, GA

not obtained Criminal Justice

I have 30 hours of college experience, with lessons in Microsoft Word, Microsoft Office, and Microsoft Excel.

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