Sales Quality Assurance

Michael Person

Email: *********@********.***

Address: *** * ********* ** #***

City: Austin

State: TX

Zip: 78704

Country: USA

Phone: 512-***-****

Skill Level: Experienced

Salary Range: 27

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

N. PERSON

500 E. Riverside Drive, #249 512-***-****

Austin TX 78704 *********@********.***

MILITARY SERVICE:

UNITED STATES MARINE CORPS.

Decorations, Medals, Badges, Citations & Campaign Ribbons: Rifle Marksman Badge; National Defense Service Medal; Kuwait Liberation Medal; Navy Unit Commendation; Sea Service Deployment Ribbon (3rd Award); Southwest Asia Service Medal (3 Bronze Stars); Certificate of Commendation (4th Award); Good Conduct Medal (3rd Award); Armed Forces Expeditionary Medal; Aircraft Firefighting and Rescue; Water Safety Survival Instructor; Water Safety Qualified; Letter of Commendation; Letter of Appreciation; Quality Assurance.

E-5, Sergeant, 6531, Aircraft Ordnance Technician, 08/89-03/95. Supervisor, F-18 Ordnance Shop on Night Crew (8-10 Marines). Oversaw maintenance task completion; downloaded guns, bombs and missiles; downloaded all chaff/flares on each aircraft; swapped out bombs and missile racks for scheduled cleaning; checked all stores management systems to ensure that they were working correctly; performed troubleshooting on stations that failed (bombs on missile racks, encoder/decoder boxes, fuel tanks, etc.); maintained log book of tasks completed, time of completion, results, and aircraft status.

E-3, Lance Corporal, 1371, Combat Engineer, 11/81-11/84. Supervisor, Correctional Facility, Camp Leguene, N.C. Supervised prisoners in woodwork shop making picnic tables, benches, plaques, and picture frames; supervised prisoners on working parties responsible for painting, lawn care, cleaning, and cutting lumber; deep cleaned day field rooms and barracks for weekly inspection.

PROFESSIONAL EXPERIENCE:

G & S POOL AND SPA INC, BUDA, TX, 11/11-07/12.

POOL TECH. Cleaned and maintained proper chemistry of 40 pools per week. Vacuumed and/or leaf mastered all pools. Performed backwashes on D.E. and sand filters. Broke down and cleaned cartridge filters. Removed and replaced broken or worn POLARIS parts. Treated pools for algae. Reported on and wrote up equipment failures that needed to be repaired.

UTEMPS, THE UNIVERSITY OF TEXAS AT AUSTIN, 01/11-11/11.

DOCUMENT SOLUTIONS, Copy Services Assistant; DOCUMENT SOLUTIONS, Printing Services Assistant; UT COUNSELING AND MENTAL HEALTH CENTER, Administrative Assistant; ANIMAL RESOURCE CENTER, Animal Attendant I.

MARK HOUSTON RECOVERY CENTER, MANOR, TX, 06/09-12/10.

Resident Care Associate (RCA) Supervisor, 06/10-12/10. Hired, trained, scheduled, directed, supervised, awarded, disciplined, and terminated RCA Staff (10-12 men) at men`s drug and alcohol recovery center while continuing to supervise resident community ranging from 25 to 45 residents. Resident Care Associate (RCA), 06/09-06/10. Performed duties related to daily operations and resident care.

Grounds Keeping. Supervised daily work ethic crew of men responsible for grounds maintenance of 70 acre facility including mowing, weed eating, sweeping driveways and sidewalks, leaf blowing, hedge trimming, watering, planting of shrubs and flower beds.

Resident Care. Monitored resident vital signs including heart rate, blood pressure, and temperature; distributed and administered medications to residents; met with doctors and recorded health care directives for individual residents; performed drug tests; maintained log of resident behavior; monitored weekly telephone calls; handled intake and discharge paperwork.

Safety. Ensured physical environment safety through inspections; oversaw staff and resident compliance with safety checklists and procedures.

Transportation. Transported residents in vans to weekly doctors appointments in Bastrop and Austin; transported residents in vans to multiple weekly AA meetings in Austin; assigned drivers and residents to van pool; maintained van safety checklists and performed inspections; ensured staff compliance with safety procedures.

MICHAEL N. PERSON

PAGE 2

PERSON & PARTNERS, AUSTIN, TX, 01/04-05/09.

Account Services Manager/Bookkeeper for Automotive Advertising Agency.

Advertising. Wrote, proofread, and edited copy and scripts; negotiated print, television, and radio media space and cost; ensured compliance with industry standards; compiled vehicle information; produced television and radio commercials; monitored and analyzed public response.

Bookkeeping. Prepared, distributed, and settled monthly budgets and related invoices; maintained accounting books.

General Office. Maintained contact directories and print ad files.

FT. MEYERS TOYOTA, FT. MYERS, FL, 11/02-12/03.

Automotive Salesman. Sold pre-owned vehicles; wrote sales and lease contracts; negotiated customer financing; performed credit checks; processed applications; obtained auto insurance for clients; managed trade-ins; generated future business.

BELL ROAD TOYOTA, PHOENIX, AZ, 01/98-10/02.

Automotive Salesman. Sold new and pre-owned vehicles; wrote sales and lease contracts; negotiated customer financing; performed credit checks; processed applications; obtained auto insurance for clients; generated future business; maintained Customer Satisfaction Index Certification; attended continuing education courses, sales meetings, and off-site sales training.

TRADES: Woodworking; Framing; Cabinet Making; Construction.

COMPUTER SKILLS: Excel; Word; Outlook; Email; Internet.

EDUCATION:

CYPRESS COLLEGE, CYPRESS, CA, 09/95-09/97.

Information Records Technology with an emphasis on Medical Records.

Successfully completed all core courses for Associates Degree.

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