Customer Service High School

mona jhaveri

Email: ********@*****************.***

Address:

City: Union City

State: CA

Zip: 94587

Country: USA

Phone: 510-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

[R eceptionist ] with [5] years experience in [a medium sized wholesale corporation ]. Demonstrated ability to provide exceptional support and service for a broad-range of staff . Including use of a multi-line phone system.

Educational Background:

High School Dipolma from McKinley High School, Honolulu HI 1/2001 to 6/1986 (General Ed.)

High School Dipolma from Merritt College, Honolulu HI 1/2001 to 10/2012

High School Dipolma from Chabot Community College, Honolulu HI 1/2001 to 10/2012

High School Dipolma from, Honolulu HI 1/2001 to 10/2012

Job History / Details:

Career Overview

[Receptionist] with [5] years experience in [a medium sized wholesale corporation]. Demonstrated ability to provide exceptional support and service for a broad-range of staff. Including use of a multi-line phone system.

Skill Highlights

Attention to detail

Administrative support

Meets/exceeds goals

Microsoft Office skills

Customer Service

Organization skills

Work well with others

Core Accomplishments

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within medium-volume environment.

Computer Proficiency

Used my skills in word processing to create fliers using graphics for company events. Performed data entry in Microsoft Office and Excel.

Professional Experience

September 2006 to December 2011

E & E Co. Ltd. Fremont, CA

Receptionist

Answered multi-line phone system. Revised outgoing e-mail and correspondence, performed data-entry, assisted company VP and other HR Department staff as well. Sorted mail and faxes and distributed to relevant employees. Ordered office supplies, janitorial and break room supplies. Made shipping labels and arranged for package delivery using UPS, Fed-Ex, ect.

April 2005 to September 2005

Quarry Lakes Regional Park Fremont, CA

Gate Attendant

Tended main gate and swimming area entrance to park. Answered questions, provided directions and conveyed park rules to visitors. Collected money, made change and issued receipts for park fees. Performed data- entry. Closed out register at end of day.

January 2004 to May 2004

Ohlone College Bookstore Fremont, CA

Shipping Receiving Clerk/ Cashier

Input shipping and receiving info into computer. Performed return book shipments. Stocked shelves, assisted text book manager and performed cashiering duties.

October 1999 to November 2001

Long's Drug Store Hayward, CA

Cashier/Photo Lab tech

Performed cashiering and customer service duties, processed customer's photos, opened and closed photo lab. And various other duties.

Education

1986 McKinley High School Honolulu, HI

High School Diploma General Ed.

Merritt College Oakland, CA

Environmental

Chabot Community College Hayward, CA

General Education,

Certificate in Word Processing and Administrative Support.

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