Customer Service High School

Maria Pena

Email: ********@********.***

Address:

City: Chicago

State: IL

Zip: 60625

Country: USA

Phone: 773-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Certified Pharmacy Technician skilled at filling prescriptions, patient care and data entry In and out window. Also i speak english and spanish Familiar with medication compounding and pharmaceutical calculations.

Educational Background:

High School Dipolma from Wells academy high school, Chicago IL 1/2001 to 1/2011 (High school)

Job History / Details:

Professional Summary

Detail-oriented Pharmacy Technician skilled at filling prescriptions, patient care and data entry. Familiar with medication compounding and pharmaceutical calculations.

Licenses

Pharmacy Technician Certificate

Skill Highlights

filling prescriptions in window, taking in prescriptions enter prescriptions, tipping skills, good customer service very helpful and speak english and spanish

out window check on patients that are waiting, check patient

for right name and address, and ask if their is any questions for the pharmacist i have 22 years experiece in pharmacy field

Professional Experience

September 1990 to January 2011

walgreens chicago, illinois

certified pharmacy technition

Entered new patient profiles and prescriptions into medication input software system.Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Correctly priced and filed prescriptions after they were filled.Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.Strictly maintained customer and patient confidentiality.Retrieved, counted and measured drugs and capped and uncapped vials and bottles.Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.Labeled all products appropriately, including cautionary and auxiliary labels.Communicated with all customers and staff in a pleasant and professional manner.Calculated, weighed, measured and mixed ingredients with expert precision.Directed operations to increase efficiency and minimize patient wait times.Consistently upheld proper pharmacy and general safety procedures and standards.Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.Followed state and federal record keeping guidelines for legend drugs and controlled substances.Proficiently processed and dispensed written, oral and electronic prescriptions.Efficiently operated cash register and handled cash, checks, and charge transactions.Prepared medications such as emulsions, liquids, powders and ointments.Communicated regularly with physicians, nurses, insurance companies and managed care organizations.Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs.Translated pharmacy communications for [] speaking customers nationwide.

Education and Training

12 Wells academy high school Chicago, Illinois

High School Diploma High school

Also receive training at Walgreens Pharmacy for pharmacy technition

Community Service

Certified Pharmacy technicion field

Contact this candidate