Customer Service Air Force
Resume:
.
Travis
KrauseTravis J Krause
*************@*******.***
Scottsdale, AZ 85254 480-***-****
EDUCATION
Arizona State University, Tempe, AZ
Bachelor of Science in Organizational Communication with a Business Minor
- Cum Laude graduate of the Hugh Downs School of Communication and W.P. Carey School of Business.
- Studied and developed reports on how communication creates cultures, organizations, and identities.
- Used communication theory, qualitative research methods, and lived experience to examine and write about the ways in which they inform and influence each other.
- Studied, observed and analyzed the relationship between communication, research, power and ethics
- Practiced communication skills (research, analyses, writing, and presentation).
- Used quantitative methods and SPSS to compute, interpret and report findings on various statistical tests.
- Studied functions and applications of management in organizations.
- Studied and applied principles of marketing in mock campaigns.
AWARDS
ASU Dean's Honor List: Fall 2006, Spring 2007, Fall 2007, Spring 2008, Fall 2008, Spring 2009.
Honor Society: Lambda Pi Eta Honor Society of the National Communication Association, Zeta Psi Chapter.
SECURITY CLEARANCE
Secret Security Clearance issued by United States Air Force, active until 2013.
PROFESSIONAL EXPERIENCE
ASU Department of Public Safety, Tempe AZ 2008-Present/ 2007-2008
Student Police Aide/ Student Campus Security Assistant
- Provide security for ASU property, students and staff.
- Began as a student due to the tuition and room waivers that the department offered to student workers.
- Upon graduation I was able to convert to full time while pursuing opportunities within my academic area.
- Prepare reports and maintain confidentiality of all information contained within them.
- Provide customer service by assisting citizens in both face-to-face and telephone interactions.
- Completed upgrade training two months ahead of schedule and received promotion.
Target, Fountain Hills, AZ 2005-2006/ 2003-2004
Backroom Team Member/ Logistics Flow Team Member
- Achieved customer satisfaction goals by consistently providing knowledgeable friendly service while performing duties in the retail area of store.
- Maintained shelf inventory levels via constant review of shelf quantities and supplementing as needed.
MILITARY SERVICE / EXPERIENCE
U.S. Air Force Inactive Reserve, Fountain Hills, AZ 2005-Present
Munitions Systems Specialist
- Maintain a high state of personal readiness but am not assigned to or train with a squadron.
U.S. Air Force Active Duty, Mountain Home, ID 2004-2005
Munitions Systems Specialist
- Received Honorable Discharge.
- Maintained base readiness levels as prescribed by Dept of Defense.
- Prepared reports and maintained confidentiality of all information contained within them.
- Filed, and maintained material of a classified nature as prescribed by Dept of Defense.
- Inspected munitions assets before transportation and fixed discrepancies on department forms.
- Completed Journeyman level core development training seven months ahead of schedule.
- Promoted to Airman First Class; National Defense Medal, War on Terrorism Service Medal.
COMPUTER SKILLS
Microsoft Word, Outlook, Excel, FrontPage, Power Point. Macromedia Dreamweaver. SPSS. PeopleSoft.
Your Email
Email Address Required.
Email Message
Required
Send To
Your Email
Message
These items will be permanently deleted and cannot be recovered. Are you sure?
Contact this candidate