Customer Service Manager

Desiree Estrada

Email: ********@***********.***

Address:

City: Bellflower

State: CA

Zip: 90706

Country: USA

Phone: 562-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Educational Background:

High School Dipolma from Somerset high, Bellflower CA 1/2001 to 1/2008 (geometry,journalism)

Job History / Details:

Executive Summary

High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Core Qualifications

Exceptional customer service

Sales expertise

Inventory management background

Safe and vault operation

Organized

Strong work ethic

Excellent communication skills

Staff development

Friendly

Reliable

Flexible

Team player

Professional Experience

December 2010 to Current

Little Caesars Downey, CA

Store Manager

Managed team of 23 of professionals.Managed opening and closing times for the store. Reported daily averages and shortages to the operations department.Delivered prompt, accurate and excellent customer service.Supplied employees with coin and currency as needed.Performed security and audit procedures.Balanced daily cash deposits and bank vault inventory with a zero error rate.Served as mentor to junior team members.Trained employees on cash drawer operation.

Education

2008 Somerset high Bellflower, CA

High School Diploma

Accomplishments

Increased annual revenue by 15 percentage by creating effective strategies to expand existing customer services.

Balanced daily cash drawers and vaults totaling an average of $1000.

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