Customer Service Sales

David Serafin

Email: *********@********.***

Address: **** * **** ***** **** Apt 1M

City: Chicago

State: IL

Zip: 60656

Country: USA

Phone: 312-***-****

Skill Level: Experienced

Salary Range: $35,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

David Serafin

5113 N. East River Road Apt. 1M Chicago, IL 60656

Email: *********@********.*** Telephone: 312-***-****

Work Experience

Set-up/Bakery/Warehouse

Wal-Mart - Nevada, MO

May 2010 to August 2010

Using hand tools/power tools to set up new fixtures and displays. Labeling hooks with the appropriate. price tag follow diagrams and modules to designate proper hardware including hooks, shelves, baseboards, and arms. Unload product off of conveyor belt and place in assigned area. Restock product on shelves making sure everything is faced. Preparing donuts on trays ready for baking. Labeling goods using a RF scanner to date goods with the proper expiration date. Remove expired product from the sales floor. Rotate stock with earliest date first. Wash and sanitize the floor following ISO protocol.

Working with others to get the job completed

Knowledge of food preparation and circulation Salary History: $17,160 annually

Material Handler and Backup Order Picker

Cutlery More LLC - East Dundee, IL

March 2005 to January 2009

Monitor and maintain inventory accuracy, conduct cycle counts, picking customer orders and preparing them for shipment, check in merchandise according to the bill of lading, restock product on the shelves, package completed orders, weigh and label boxes and bags using a RF scanner. Research causes of error and corrective action to prevent future occurrences. Report any problems to the immediate supervisor

Contributed to the increase of inventory accuracy

Gained knowledge and experience as I progressed through the company Salary History: $24,760 annually

Freight Processor

Kohl's Department Store - Niles, IL

August 2002 to January 2005

Unload freight trucks, perform mislead tests, transport merchandise, process merchandise so that it is ready for the sales floor, place goods on designated L-carts, hang clothes on designated Z-racks, provide customer service, replenish merchandise to sales floor, maintenance of store including general housekeeping, erecting displays, and stocking registers with supplies. Zoning areas of the store maintaining high standards.

* Handled daily tasks accurately and efficiently and adapted to changes regularlySalary History: $28,000 annually

Maintenance Crew

Niles Park District - Niles, IL

June 2002 to December 2003

Maintained cleanliness of parks with scheduled garbage collection. Painting, landscaping, and excavation of designated park areas. Cleaning floors with a buffer machine. Snow removal and deicing sidewalks. Other miscellaneous tasks as assigned.

Working with a diversity of people

Learning how to use various tools for landscaping

Education

Maine East High School - Park Ridge, IL 1999 to 2004

Additional Information

Work Skills

I have been in the warehouse industry for 9 years. During that time I held several positions. That includes freight processing, order picking, inventory cycle counting, labeling with Dymo printers and labels, Excel, Word, and Works unloading and loading semi-tractor trailers, transporting merchandise, performing misload tests, erecting displays, customer service, signing for packages via different carriers, shrink wrapping, palletizing, PowerPoint, familiar with all types of packing material from packaging peanuts to corrugated cardboard, restocking inventory, packing products, setting up tool dyes, reading blueprints, using micrometers, QA, Overseen 3 to 10 employees as a group leader, construction of new shelving, general housekeeping duties, sweeping of docks, separating merchandise by location on L-carts and Z-racks, and stocking registers with proper supplies. I am also familiar with RF scanners, UPS Worldwide Shipping Platform, USPS Domestic and International Shipping Platform.

Skills

Microsoft Word Expert

Internet Explorer Expert

Power Point Expert

Warehouse Expert

Warehouse Shipping Expert

Customer Service Expert

Typing Intermediate

Inventory Control Expert

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