Customer Service High School

Joshua Talley

Email: *********@********.***

Address: **** ** **** **

City: Gainesville

State: FL

Zip: 32608

Country: USA

Phone: 904-***-****

Skill Level: Entry

Salary Range: $30,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Joshua Talley

3800 Sw 34th st Apt u187 *********@********.***

Gainesville FL 32608 Cell: 904-***-****

Objective

Military professional who is highly motivated and natural leader. Extensive technical knowledge coupled with drive and dedication to advance company objectives. Productive and efficient work habits without supervision. Self-motivator with high energy and an eagerness to perform above all.

Summary of Qualifications

aa CompTIA Security+ Certification

aa Experience maintaining mobile and fixed comm to strict technical and security standards

aa Active Top Secret Security Clearance with SCI eligibility

aa Able to work in stressful situations and time requirements

Technical Skills

aa Installation / Configuration of hardware (Servers, Hubs, Switches, Routers, and Phones).

aa Ability to troubleshoot network connectivity issues, DNS, DHCP, User Accounts, and Profiles.

aa Familiar with Desktop Virtualization, Cryptography, Trunk Encryption, and Wireless Networks.

aa Ability to update software, antivirus definitions, and baseline configurations.

aa Understanding of OSI Reference Model, topologies, and design of LAN, WAN and VLANs.

aa Composed and applied access control lists to allow or deny users to resources.

aa Configured a TDC/ICAP equipment suite, BAM3 and AVAYA, in less than 1.5 hours that provided voice, data, and telephone services for 250 users.

Education

aa Paxon School for Advances Studies

Academic magnet high school with focus on high level math and science. Graduated with 33 college credit hours through 8 advanced placement courses including Calculus and Physics.

aa University of Central Florida

aa Keesler AFB Technical

Eight month long technical school which gave 52 Community College of the Air Force credits towards my Electronic Systems Technology Associates of Science degree.

Work History

aa Florida Air National Guard -- June 2011 aaa Present

Maintain, troubleshoot, and operate new communications equipment for specialized missions.

aa Publix Supermarkets aaa Febuary 2007 aaa June 2011

Cashier and customer service associate. Interacted with customers on a daily basis solving issues and disputes in a professional manner.

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References available upon request

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