Erin Olmon
User Experience Design and Research
Adept with Technology Effective in Teams
Research and Design
Create user profiles, personas, Axure, Morae, CSS, PHP, HTML, E ffectively and efficiently
user flows, and scenarios. S QL, jQuery, VB Script, SPSS, collaborate with clients and
D esign interactions and design inDesign, Illustrator, Fireworks, d evelopers to generate designs
prototypes. Conduct user study D reamweaver, Premier, t hat meet business and user
activities such as card sorting, Photoshop, JAWS, Window-Eyes. needs. Enthusiastically work
wants and needs analysis, task w ith design team members to
analysis, interviews, contextual d esign great user experiences.
inquiry, and surveys.
E du c ati on
M.S. Human Centered Design and Engineering B.S. Computer Engineering
University of Washington Seattle, WA University of Cincinnati Cincinnati, OH
December 2009 June 2006
Concentration: User Centered Design Certificate: Asian Studies
E x p eri enc e
CenturyLink Denver, CO Robert Half Technology Sumner, WA
Human Factors Engineer: May 2010 present Microsoft Access Developer: Jan 2007 Sept 2008
Work with clients and developers to create Maintained and developed project management
excellent experiences in a customer-facing account program based on user requirements to produce job
management portal. cost estimate bids, maintain records of current and
Create working prototypes and design specifications. previous bids.
Conduct accessibility evaluations. Designed user interface, reports, queries, custom
Facilitate usability tests. menus, and forms.
Developed code to facilitate complex data
University of Washington Seattle, WA manipulation and handling of multiple queries,
Instructor: Mar 2008 Dec 2009 tables and databases.
Instructed class of 25 students four hours per week. Created end-user documentation for project
Developed class plans to effectively instruct management software.
engineering students in successful techniques of
GE Engine Services Japan Chiba, Japan
business writing and oral communication.
IT Co-op/Intern: Apr 2005 Sept 2005
Graded assignments and provided feedback.
Developed document inventory system using MS
Usability Study Project Leader Windows Access.
Mobile Help System: Jan 2009 Mar 2009 Developed various in-house program solutions
Coordinated group of five student researchers to using VBScript and VBA.
conduct usability evaluation of Windows Mobile Provided software technical support to employees.
Help websites. Taught English to 5 Japanese employees twice a
Developed user profile and user research activities. week.
Wrote project proposal and test documents.
Recruited users.
****.*****@*****.*** http://erinolmon.net
Analyzed test data and report findings.