Customer Service Engineer

Darron Windsor

Email: *********@********.***

Address: ** *** ******

City: York Haven

State: PA

Zip: 17370

Country: USA

Phone: 717-***-****

Skill Level: Experienced

Salary Range: $28,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Darron Lee Windsor

33 3rd Street

York Haven

Pennsylvania

17370

E - *********@********.***

T - 717-***-****

C -717-***-****

DOB - 09/19/1966 (46)

Employment & Work Experience

2010 to 2012

Dempsey Harrisburg Pa

Route Service Representative

Duties are driving around central Pennsylvania, delivering linen and uniforms and collecting payments from clients. Extra activities include liaising with the clients to give the best customer support and offering them extra items or reducing their linen/uniform inventory as requested.

2005 to 2009

NCR Ltd (Yorkshire and Lincolnshire Region United Kingdom)

Customer Field Engineer (EMEA)

Main tasks include repairing a wide range of Automatic Teller Machines (ATM's) over a large area of the UK. Liaising with customers to diagnose, fault find and repair machines and instructing them on operating techniques and advising them on new products.

2001 to 2005

Tunstall Group Ltd (Whitely Bridge United Kingdom)

Electronic Production Technician

Duties included fault finding using a considerable range of automatic test equipment (ATE) and repair to component level of a wide range of medical and domestic security products for national and international markets. Reason for leaving; I wanted to broaden my skill set in a field engineer capacity.

2000 to 2001

Ericsson Mobile Communications (Scunthorpe United Kingdom)

2000 to 2001 - Manufacturing Technician

Duties included Faultfinding and repair to component level of a wide range of Ericsson Mobile Phones. Reason for leaving; forced redundancy due to factory closure.

1990 to 2000

Ericsson Telecommunications (Scunthorpe United Kingdom)

1995 to 2000 - Team Leader, Customer Service Repair Dept

Duties were the same as previously but in a supervisory capacity. Reason for leaving; management buyout of the repair dept and I wanted to remain within the Ericsson organisation.

1990 to 1995 - Electronics Technician, Customer Service Repair Department

Undertook faultfinding and repair to component level, systems worked were Axe Exchange PCB's & Power Supplies, Telephones (Vox & Diavox MD110), Pocket Pagers, Police Radio's, On Site (BT National) Computer Magnetic Tape Devices.

Education

1986 to 1989

University of Humberside (Hull United Kingdom)

HNC (UK) in Electronics and Communications

OND (UK) in Marine Telecommunications

During my studies I was heavily involved with in-depth study of Electronic Circuit Principles, Microprocessor systems, Radar Technology & Radio Communication's.

This was coupled with 'Hands On' experience of fault finding and repair of a selection of Transmitters (Marconi, GE, and Siemens), Receivers (Marconi, GE, and Siemens) & Radar's (Marconi, Plessey, Kelvin Hughes, Siemens). Direction Finding Equipment (Electronic & Bellini Tossi), Automatic Distress Transmitting equipment, Satellite Navigation theory including INMARSAT technology, EPIRB's (Emergency Personal Indication Radio Beacon), Sonar, Marconi Radio Locator and maintenance techniques of all the above including scanner units and wave guides.

1978 to 1983

Brumby Comprehensive School (Scunthorpe United Kingdom)

GCE '0' Level (UK) English Language

English Literature

Physics

Additional Qualifications

* Certificate in Administration, Computing & Electronics

* Emergency First Aid Course

* British Factory Certificate of Repair & Modification of PCB's

* Total Quality Management Course

* Personal Career Development Interview & Evaluation Course

* Motion & Time/Man Management Course

* Portable Appliance Testing to British Standard Institute Regulations (P.A.T)

Leisure Interests

I enjoy travelling & driving. I play Golf, Bowling, Pool, Soccer, Cricket and Rugby.

My interests include reading, walking, and gardening.

Further Information

Full Clean Driving License

Holder of British Passport References

Jose Rivera

Michael Hensley

Scott Hoffman

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