Sales Accounting

Tina R Gunnels

Email: ********@*****-********.***

Address:

City: Charleston

State: SC

Zip: 29406

Country: USA

Phone: 425-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dynamic and highly qualified Accounting Administrator with extensive knowledge of accounting principles, taxation policies and income tax procedures. Detail-oriented bookkeeping and office professional with 25 years experience applying financial and managerial accounting practices.

Educational Background:

High School Dipolma from Cascade Community College, Lynnwood WA 1/2001 to 1/1989 (Computer Accounting)

High School Dipolma from, Lynnwood WA 1/2001 to 11/2012

Job History / Details:

Summary

Dynamic and highly qualified Accounting Administrator with extensive knowledge of accounting principles, taxation policies and income tax procedures. Detail-oriented bookkeeping and office professional with 25 years experience applying financial and managerial accounting practices.

Highlights

Administrative support

Schedule management

Cash-flow report generation

Marketing and advertising

Client account management

Analytical reasoning

Budget analysis

Account reconciliations

Meets/exceeds goals

Customer retention

Accomplishments

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Collaborated with sales and installation depts to ensure smooth work flow and efficient organization operations.

Accountable for all operations of busy office, including A/R, A/P and banking transactions for daily deposits.

Investigated and analyzed client complaints to identify and resolve issues.

Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.

Experience

August 2007 to September 2012

Evergreen Security Inc Everett, WA

Accounting Administrator

Vendor A/P for 30 vendors, A/R, including automated invoicing, processing payments, collections setting up new accounts for all new accounts.

Responsible for entire accounting dept, including city and state and federal contracts, all company vehicle insurance, employee benefits and state, local and federal tax reporting.

Created employee manual including procedures, training and development.

Provided support towards CEO and sales team in managing operation work flow.

Developed and implemented 50 percentage deposit procedure before installation which resulted in increased company efficiency and productivity.

Maintained all accounting files related to business A/A and A/P.

Addressed and resolved non-routine, complex and unexpected variances.

Improved communication efficiency as primary liaison between departments, clients and vendors.

Consistent record of improving productivity, reducing costs, and resolving complex departmental issues.

11/5/2012 12:00:00 AM

Evergreen Security Inc Everett, WA

Sales Assistant/Accounts Manager

Resolved an average of customer complaints per month regarding sales and service.

Led sales calls with team members to establish sales and customer retention goals.

Monitored customer preferences to determine focus of sales efforts.

Completed sales contracts.

Shared product knowledge with customers while making personal recommendations.

Maintained friendly and professional customer interactions.

Quoted prices, credit terms and other bid specifications.

Maintained detailed account records and contact logs using Microkey.

Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.

11/5/2012 12:00:00 AM

Evergreen Security Inc Everett, WA

Service Coordinator

Successfully managed the daily activities of two service technicians including schedules, inventory control and time management.

Improved service quality and increased sales by developing a strong knowledge of company products and services.

Met CEO expectations consistently met by addressing negative customer feedback immediately and providing a high level of product and leadership support to representatives and clients.

Effectively communicated with team members to maintain clearly defined expectations.

Developed rapport with the customer base by handling difficult customer complaints with professionalism.

Automotive Sales Professional.

Meeting with Clients to facilitate the purchase of an automobile Both New and Pre-owned vehicle.

Help with daily activities of desking and finance contracting of vehicles, including paperwork prep, delivery and after-market product sales and installation follow-up.

Achieved 5-star certification pre-requisites and maintained 94 percentage Sales Satisfaction score.

Trained current r.

January 2001 to July 2007

Bill Pierre Dodge Seattle, WA

Title/Warranty Administrator/Receptionist

Office Administration and Employee Training.

Multiple tasks performed simultaneously in highly critical deadline environment Daily reports.

A/R, A/P and bank reconciliations

Excel spreadsheets.

Title clerk Process, organize, maintain and figure taxes on titling applications for the purpose of registration and excise tax payment for new and used vehicles bought through dealer Extensive interaction with customers and outside government agencies.

200 per month average Submission of all warranty sales, including Easycare extended warranty policies, Alexico and Easycare gap policies, Alexico Theftguard.

Credit life/disability contracts and inputting of Chrysler warranties into Dealer Connect.

Friendly and effective interaction with outside vendors to obtain necessary information to cancel warranties to secure monies for customer.

Verification of identity.

Lien releases and proper consumer protection laws observed.

Inventory control.

Purchase and correlate incoming dealer trades, new car inventory and trade-in inventory in a timely an.

Education

1989 Cascade Community College Lynnwood, WA

Associate of Arts Computer Accounting

3.75 GPA-Valedictorian and tutor of Accounting Principles for students struggling with concepts.,

Computer Accounting covering all aspects of accounting principles and management of client bookkeeping and reports.

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