Manager Service

David Beach

Email: ********@*********.***

Address:

City: Verona

State: WI

Zip: 53593

Country: USA

Phone: 608-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Being a Food and Beverage Manager with a winning attitude and desire to deliver an exceptional dinning experience. Focused on setting high expectations and raising service standards.

Educational Background:

High School Dipolma from Johnson and Wales University, Providence RI 1/2001 to 5/1995 (Hospitality Management)

Job History / Details:

Summary

Being a Food and Beverage Manager with a winning attitude and desire to deliver an exceptional dinning experience. Focused on setting high expectations and raising service standards.

Experience

September 2011 to November 2012

Radisson Hotel Madison, WI

Food and Beverage Manager

Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.

Scheduled and directed staff in daily work assignments to maximize productivity.

Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.

Optimized profits by controlling food, beverage and labor costs on a daily basis.

Human Resource Manager and Manager on Duty.

January 2010 to September 2011

Melting Pot Madison, WI

Restaurant Manager

Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.

Efficiently resolved problems or concerns to the satisfaction of all involved parties.

Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.

Performed restaurant walk-throughs to gauge timeliness and excellent service quality.

April 2008 to August 2009

North Central Group Middleton, WI

Assistant General Manager

Direct responsibility of the Front Desk and Food and Beverage.

Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.

Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Managed accounts payable, accounts receivable and payroll.

Education

1995 Johnson and Wales University Providence, Rhode Island

Bachelor of Science Hospitality Management

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