Brandi Boyd
Email: ********@***************.***
Address:
City: Vallejo
State: CA
Zip: 94589
Country: USA
Phone: 707-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Technical Support Representative skilled at resolving complex customer service issues in a timely manner.
Educational Background:
High School Dipolma from Albany High School, Albany CA 1/2001 to 6/1993 (General Education)
Job History / Details:
Summary
Technical Support Representative skilled at resolving complex customer service issues in a timely manner.
Highlights
Troubleshooting proficiency
Exceptional telephone etiquette
Skilled multi-tasker
Fast learner
Accomplishments
Exceeded monthly goals by successfully handling more than [100] calls per week.
Experience
May 2003 to November 2012
Comcast Cable Livermore, Ca
Customer Service/Technical Support
Displayed courtesy and strong interpersonal skills with all customer interactions.
July 2002 to April 2003
FastTrack Concord, Ca
Customer Service
Assisted customers in person and via telephone.
Education
1993 Albany High School Albany, Ca
High School Diploma General Education