Customer Service Training
Resume:
Jonathan Bouzaid
*/** ****** ******, ******** NSW 2031
H: 8084 6052 M: 040*-***-***
*************@********.***.**
What I can bring to your company:
Good Organisational Skills: Demonstrated when organising corporate and social events for different
conferences throughout Australia. Demonstrated as a foreman for two years at A-Tech Carpentry on big
commercial sites. Also have planned and organised social and fundraising events for UNSW Hockey Club.
Excellent Communication Skills: Demonstrated with A-Tech Carpentry in site meetings with customers
and architects. Represented when dealing with clients to achieve the best when special events are organised
during conferences.
Proficient Skills in Microsoft Office: Experienced in managing budgets using Microsoft Excel and typed
quotations and proposals using Microsoft Word.
Strong Work Ethic: Always gives 100% to any task given and willing to help others with their tasks.
Education
2009 Advanced Diploma of Business (Marketing) Major in Event Management
APM Training Institute
2007 Statement of Attainment in Business Skills
Gymea TAFE
2007 Certificate IV in Residential Building
Gymea TAFE
2007 Certificate III in Carpentry
Gymea TAFE
2002 Diploma in Systems Technology
Spherion Education
2001 Higher School Certificate
De La Salle Cronulla
Industry Experience
arinex pty limited February 4, 2010 till September 31, 2010
20th Convocation of the Royal Australasian College of Dental Surgeons
o
XXIV FIG International Congress
o
Lions Club International Convention
o
52nd International Field Emission Symposium
o
XXVII International Congress of Applied Psychology
o
NSW Racehorse Owners Association Racing s Night of Champions
o
20th International Symposium on the Forensic Sciences
o
4th Scientific Meeting of the Asia Pacific Menopause Federation
o
UNSW Hockey Club 2007 till Current
Plan, organise and run social events
o
Plan, organise and run fundraiser events
o
Liaison and manage sponsorships
o
Coaching
o
The Sydney Royal Easter Show Internship 15/01/09 till 03/04/09 (Casual) and 09/04/09 till 22/04/09 (Full -
time)
Help with registration
o
Chasing and collecting fees
o
Helping supervise all exhibition halls and solve issues
o
Customer service
o
Redkite Volunteer 2008 till current
Sell raffle tickets
o
Handle auction prizes
o
Table Host
o
Liaise with children
o
Big Day Out Volunteer 23/01/09
Registration for catering
o
Help supervising
o
Music Oz Awards Volunteer 8/12/08 & 9/12/08
Set-up
o
Security guard at VIP area
o
After party crew
o
Clean up and pack up
o
Children s Cancer Institute of Australia Volunteer at CCIA Diamond Glitter Ball 11/10/08
Table host
o
Selling raffle tickets
o
Handle auction prizes
o
Sold Out National Event Management Volunteered to help with Sydney Tower Run-Up 29/08/08
Setup and dismantle event
o
Help run the event
o
APM Training Institute Volunteer 16/08/08 & 15/11/08
Meet and greet potential students
o
Answer questions about APM Training Institute courses
o
Show potential students around classrooms
o
Employment History
arinex pty limited, February 4, 2010 till September 31, 2010
Events Assistant
o
Liaising with clients and suppliers
o
Perform administrative duties
o
Assist with drafting event documentation
o
Check project plans regularly
o
Perform on-site duties (on-site set ups and logistical support)
o
Prepare event reports and maintain final numbers reports and track records
o
Assist with the marketing / business development for the Unit
o
Experiencethis, October 16, 2008 till January 7, 2009
Customer service
o
Phone orders
o
Packaging
o
Postage
o
A-Tech Carpentry Services, 1994-1997, May 2004 June 2008, and October 2009 (part-time) till current
Brimm s Wood Panels, July 2002 May 2004
Red Rooster, 1997 1999
Kitchen hand
o
Customer service
o
Achievements
2009 David Evan s Award of Merit for contribution to club, coaching and administration
Men s Club Captain
2008 Appeared in the Sun Herald in the Career section (9/11/08) regarding my course
Best and Fairest for UNSW Hockey 4th Division
2007
Award of Merit for UNSW Hockey
2004 OH&S Certificate for Forklifts
Cert. No. N00000427006SEQ1
1999 OH&S Induction and Training for Construction
Cert. No. CGI00531095SEQ1
1998 Young Citizenship Community Involvement Award
Interests
Rugby Union
Rugby League
Lawn Bowls
Hockey I currently still play
History War, Roman, Egyptian, etc
Archaeology
Architecture
Computers / Technology
Movies
Travelling
Reading
Referees
Available on request
Contact this candidate