Customer Service Representative
Resume:
Alexia Pratt Resume (Orlando florida)
Date: ****-10-25, 4:09PM EDT
***********@*******.***
Alexia Pratt
Orlando FL
E-mail: ***********@*******.***
Objective To obtain professional employment offering the opportunity for career development based upon demonstrative performance.
Experience
2008-current Connextions Orlando, FL
Adjudicating prescription claims
Updating and processing patient information
Provides typed documentation of all communications received from calls regarding client information, Dr. new orders, overrides, account balance, etc.
Process refill request and performs other necessary functions on the system in accordance with policies and regulations
Applies and maintains appropriate licensure and/registration, as required by state law
2004-07 7-Eleven Acct. Center Orlando,FL
Account representative
Drive to meet and exceed performance expectations and goals.
Work closely with vendors to validate new information found from credit bureau reports.
Customer service and selling priority.
Ability to build and maintain strong vendor partnerships in order to maximize business results.
Maintain selling floor presentations and restock as needed.
Receive new shipments and prepare them for the selling floor.
Coordinate and/or participate in all efforts to publicize promotion of events.
2005-07 Triangle Reprograhics Orlando,FL
Account representative
Scanned invoices and any legal information into system to attach to a client account.
Mail, fax, copy and provide other office service support upon request.
Log and track packages
Ability to build and maintain strong vendor partnerships in order to maximize business results.
Maintain selling floor presentations and restock as needed.
Receive new shipments and prepare them for the selling floor.
Coordinate and/or participate in all efforts to publicize promotion of events pursuing
Education and Skills Maynard Evans High, Everest University
Computer knowledge of Microsoft word, Excel, FACS Systems and Access line
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