Manager High School
Resume:
Joi Bailey
Email: ********@*****************.***
Address:
City: Charlotte
State: NC
Zip: 28216
Country: USA
Phone: 704-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
To obtain a position in the Human Services field, where my current skills can be utilized to serve the community.
Educational Background:
High School Dipolma from Gardner Webb University, Charlotte NC 1/2001 to 8/2011 (Human Services)
High School Dipolma from Central Piedmont Community College, Charlotte NC 1/2001 to 10/2012
Job History / Details:
Summary
To obtain a position in the Human Services field, where my current skills can be utilized to serve the community.
Highlights
Understanding of diverse communities
Verbal and written communication skills
Interpersonal, oral, and written communication skills
Proficiency with Windows and Microsoft applications
Ability to de-escalate clients in another vulnerable emotional state
BachelorÆs degree in Human Services
Experience with case management
Excellent organizational skills
Experience
July 2007 to July 2011
Mecklenburg County DSS Charlotte, NC
Case Manager
Interview and evaluate applicants for Food and Nutrition Services
Determine eligibility for ongoing caseload/case management
Provide community resources/referrals
Interviewed clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs
Abided by the laws of confidentiality
Answered correspondence as assigned
August 2006 to July 2007
Easter Seals - UCP Charlotte, NC
Community Resource Trainer
Advocate the employment of individuals with Developmental Disabilities.
Case management, completed individualized case plans
Participated in case conferences and staff meetings
Participated in individual and weekly group supervision
Reviewed clients' progress in relation to measurable goals
Provided in-home training and support to the foster parents during weekly meetings
January 2006 to May 2006
Mecklenburg County Department of Social Services Charlotte, NC
Intern - Case Manager Assistant
Assisted professional staff of social service agency
Interviewed individuals and family members to compile information
Maintained professional code of conduct
Aided in connecting clients with available agency services and resources
August 2005 to January 2006
Mecklenburg County Department of Social Services Charlotte, NC
Intern-Social Work Assistant
Supervised visitation with children and non-custodial family members.
Documented and reported interaction during visitations.
Transported children to and from agency for visitations
Maintained confidential client records and files and completed required paperwork
Education
2011 Gardner Webb University Charlotte, NC
Bachelor of Science Human Services
Coursework in Sociology, Psychology and Communications
2006 Central Piedmont Community College Charlotte, NC
Associate of Applied Science Human Services
Certificate of Specialization for Youth at Risk
Certificate of specialization for Case Management
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