Engineer Design

Daniel Loewus-Deitch

*** ******* ** *** ** Cambridge, MA 02139

+1-949-***-**** *******@*****.*** www.loewus.com

OBJECTIVE

An interactive design or product development position where I can contribute my

experience in business consulting and the user-centered design process, as well as

my expertise in human cognitive and behavioral research.

SUMMARY OF CAPABILITIES

Ten years experience with: usability engineering, ethnographic field research, and

consulting, including usability evaluation, testing, and interactive interface design.

EDUCATION

FIELDING GRADUATE UNIVERSITY Santa Barbara, CA 2010 - Present

Doctor of Philosophy (Ph.D.), Media Psychology

Researching the impacts of various types of media on individuals, groups, and

cultures.

Studying how to most effectively use media to inform, influence, educate, and

mobilize people to help generate positive social change.

Fielding utilizes a distributed learning model allowing students to continue

working full-time. Therefore, I will still be living and working in Boston

throughout this program.

UNIVERSITY OF CALIFORNIA, IRVINE Irvine, CA 2001 - 2005

Masters of Science (M.S.), Information & Computer Science (3.93/4.00)

Part of the Interactive and Collaborative Technology group, concentrating on

HCI topics such as computer-mediated communication, the sociology of

information, organizational impacts of technology, mobile computing, and

effective ethnography techniques.

Took additional courses in business consulting and internet marketing.

UNIVERSITY OF WASHINGTON Seattle, WA 1995 - 1998

Bachelors of Science (B.S.), Psychology (3.81/4.00)

Focus on cognitive science, human memory processes, and cooperative tasks.

Participated in extensive research involving memory and human information

processing, assisting with experimental design, subject recruitment, trial

facilitation, and analysis.

PROFESSIONAL EXPERIENCE

NAVINET Boston, MA 2011 - Present

User Experience Manager

Overseeing NaviNet's user experience department, and in charge of building a

usability program that extends across the entire company.

Strategically designing and implementing a UCD process, integrating user

research and validation activities into all product development projects,

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including customized delivery solutions. This includes coming up with

specialized tools, deliverables, metrics, and usability training programs.

Tactically providing expertise and recommendations, based on continuous user

data, in the form of personas, wireframes, interactive prototypes, and various

research summary reports.

IBM INTERACTIVE Cambridge, MA 2006 - 2011

Senior Usability Consultant

Currently working as a senior consultant inside IBM Interactive, an agency

which provides customer experience optimization services to various Fortune

500 and public sector clients across multiple industries.

Graduated from IBM s 12-month-long Leadership Excellence Program.

IBM STORAGE SYSTEMS Tucson, AZ 2003 - 2006

Usability Engineer

Facilitated customer studies and authored GUI specs for mid-range and

enterprise-level storage device management interfaces, while also successfully

filing several patents.

Participated in multi-site strategy sessions and workgroups to develop a unified

style guide and set of widgets for all IBM storage interfaces.

Acted as the storage systems representative on the ID/UX Council to improve

and standardize the iterative GUI design process across all of IBM.

Developed a web application that combines contextual collaboration and

tracking tools with interactive prototypes and detailed specifications to produce

a unified, richly interactive environment for managing usability deliverables.

EXPERIENCE DYNAMICS Portland, OR 2002 - 2005

Usability Engineering Consultant

Provided usability consulting services such as training workshops, heuristic

evaluations, full-scale usability testing, and field studies to a diverse set of

clients, including Microsoft, Intel, Key Bank, Oregon Health & Sciences

University, Whitepages.com, and Rentvillas.com.

Conducted a web navigation usability study of 100 websites to identify and

determine best practices in navigation usability.

Co-wrote a published paper on the temporal aspects of tasks and authored

product reviews for Newsfactor.com.

Still continue to collaborate on various workshops, papers, & research projects.

QUALCOMM San Diego, CA 2001 - 2003

User Experience Co-Op

Played a key role in a large-scale project to design and implement a web-based

document management system for the company s vast number of patent files.

Produced a business solution for organizing and standardizing all the

department's electronic documents, while also helping to design the UI and

author the user manual.

Developed a web application for initiation and registration of new patent

applications.

TECHNICAL SKILLS

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HTML, CSS, Javascript, PHP, MySQL

Photoshop, Fireworks, Dreamweaver, Visio, Omnigraffle, iRise, Axure,

ProtoShare, Justinmind Prototyper, Morae

Usability Testing & Heuristic Evaluation training (Experience Dynamics, 2002)

Project Management Certification (Integrated Project Systems, 2001)

AFFILIATIONS

ACM Special Interest Group on Computer-Human Interaction (2003 Present)

Boston Special Interest Group on Computer-Human Interaction (2009 Present)

Usability Professionals Association Boston Chapter (2009 Present)

Portland User Interface Special Interest Group (2003-Present)

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