Customer Service Air Force

Computer Operator

Specialty/Skills: Word, Excel, PowerPoint, Database, SharePoint

Geographic Location Preference: Any Location

Salary Range Desired: 35,000

Work Status: Authorized

Willing to relocate: No

Term of Employment: FullTime

Work Experience: IntermediateLevel

Education: HighSchool

Latez Jones

Address: 2208 Nelson Street

City: Raleigh

State: AL

ZIP Code: 27610

Country: United States of America

Phone (home): 919-***-****

Phone (work): 919-***-****

Fax:

: ********.*@*****.***

:

LATEZ JONES

Telephone: Daytime 919-***-****

Evenings 919-***-****

********.*@*****.***

Professional Objective:

Information Technology Technician for IT Customer Help Desk.

Summary

Three years of professional experience in Computer Management Field

Secret Clearance held for three years while in the Air Force

The Eglin team recognized me as OUSTANDING technician for the month

of September 2K11.

Very team oriented when involved in group dynamics and team projects.

Set an example with successful turnover with alternate personnel.

Displayed hands on experience with fixing computer software/hardware

issues.

Work Experience

Information Manager Specialist January 25, 2010-May 3, 2012

United States Air Force

310 West Van Matre

Earned 1,859.00/2,121.00 per year E-3/E-4 pay

Eglin Air Force Base, Florida 32542.

TSgt Derek Roberts 850-***-****

Pushed network system patches to Eglin computers base wide ensuring

100% functionality and mission capabilities.

Approved and certified licensed DOD civilian and Air Force security

officers with accreditation rights for Eglin computer systems.

Processed forty-three awards and decorations saving twenty-four

operational man hours.

Spot-checked 4/5 errors within Share Point program routing saving

two days of daily work hours.

Supervisor put me in charge of typing official memorandums and Power

Point presentations 96th Mission Support Group policy for units

submitting official mail.

Logistics Custodian January 25, 2010-March 31, 2012

United States Air Force

310 West Van Matre

Earned 1,859.00/2,121.00 per year E-3/E-4 pay

Eglin Air Force Base, Florida 32542.

Justine Wilson 850-***-****

Managed COMMAND s entire inventory list of computer hardware and

software.

Eliminated 95% of declining inventory staying within policy of

36/18 inches of office space.

Fixed 3yr. ROS (Report-of Survey) investigation saving company three

years in reported $6,000 in missing merchandise.

Promoted to 5 skill level essential in Air Force career to become

Specialist in respected career field.

Client System Administrator August 17, 2009 -May 3, 2012

United States Air Force

310 West Van Matre

Earned 1,859.00/2,121.00 per year E-3/E-4 pay

Eglin Air Force Base, Florida 32542.

MSgt Yakeem Jones 850-***-****

Integrated over 33 computers to Windows 7 and patched every single

system.

Worked with eliminating cost mission efficiency by working with

customers over the phone resolving computer issues

Over two-and-half year period resolved over 150 tickets

I supervised and handled over 200 user ID Common Access cards for

daily operational use for computers on the installation.

Completed my A+ Certification

American Recruiting Executive July 1, 2012-Present

7491 N Federal Hwy

C5-323 Boca Raton, FL 33487

40hrs/w Earned $4,400 a month

Inform and educate the public with job ads to set them up with a

hiring opportunity. American Recruiters Association is a channeled

network where candidate is constantly in touch with constant changes

to the job market, relocation, job duties, and pay.

Use the National Recruiter s website to access niche portals and

work different job market routes such as (marketing, engineering,

accounting, customer service, banking/finance etc.)

Make the main objective all about the job candidate to assist in

formatting the best resume to qualify for an available position.

Communicated with candidate throughout the screening process to make

sure they are fully prepared and aren t shocked by what too expect

what will be happening.

Education

Millbrook High Diploma 2009

Community College of the Air Force recorded 27 college credits

semester hours for

Information Management Associate s Degree.

Art Institute of Pittsburg Online Division recorded 3 college credits

semester hours for

Graphic Art Design Associate s Degree.

Training

Ascertained 3D0X1-Knowledge Operations Manager five level Career

specialist

Ascertained 3D1X1-Client System Administrator journeyman

Became certified equipment custodian to sign off disposal of

non-reusable items

Licensed CPR professional expiration date August 2012 by the state of

Florida

Additional Skills

Off-time I helped out with two nonprofit organization s Weapon X &

Eglin Navigators.

Three year background in Spanish

Memberships

Three year member for FICA stomach cancer foundation charity in Africa

US Military Veteran

Honors & Awards

OUTSTANDING KNOWLEDGE OPERATOR FOR THE MONTH OF SEPTEMBER 2011.

Completion of Basic Training Lackland AFB, Texas

Completion of text school of Keesler AFB, Mississippi

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