Brandi Monreal

Email: abpcph@r.postjobfree.com

Address:

City: Wauwatosa

State: WI

Zip: 53222

Country: USA

Phone: 414-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic and reliable Administrative Assistant skilled working with a diverse group of people. Committed and motivated with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Educational Background:

High School Dipolma from Kaplan University, Milwaukee WI 1/2001 to 12/2011 (Insurance)

High School Dipolma from Chippewa Falls Senior High School, Milwaukee WI 1/2001 to 10/2012

Job History / Details:

Career Overview

Energetic and reliable Administrative Assistant skilled working with a diverse group of people. Committed and motivated with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Skill Highlights

Administrative support

Problem resolution

Schedule management

Administrative operations

QuickBooks

Self-starter

Typing 54 WPM

Attention to detail

Microsoft Office skills

Core Accomplishments

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Administration

Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Data Entry

Reviewed and updated client correspondence files and scheduling database.

Professional Experience

May 2009 to Current

Federal Employee Benefit Services Milwaukee, WI

Administrative Assistant

Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.

Provided efficient customer service to clients.

Managed incoming and outgoing calls for busy insurance agent's office.

Scheduled and confirmed appointments for entire management team.

Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands.

Successfully established effective systems for record retention by creating database for daily correspondence tracking.

Reviewed and explained insurance plans to clients to guarantee full understanding of payment policies and procedures.

Obtained insurance license in the lines of health and life. Licensed in WI and MN.

November 2009 to Current

Ruby Tuesday's Milwaukee, WI

Server

Excellent customer service, memory and ability to multi task.

December 1995 to April 2009

Encore Inc. Milwaukee, WI

Manager

Managed all aspects of a thriving Milwaukee restaurant / bar

Responsible for all hiring, managing, scheduling and termination of employees.

Successfully implemented a monthly party event to increase profits during the slow season

January 2004 to August 2008

Clear to Close Processing Corp Milwaukee, WI

Processor / Owner

Conceptualized business model and successfully implemented it.

Obtained clients via sales calls.

Processed multiple loan applications simultaneously.

Secretary and Treasurer of corporation

Education

2011 Kaplan University Milwaukee, WI

Insurance license Insurance

Course study covered health, life, accident insurance and annuities.

Chippewa Falls Senior High School Chippewa Falls, WI

High School Diploma

Emphasis in Business and Marketing

Member of DECA (Distributive Education Clubs of America)

Participated in DECA work program senior year

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