Customer Service High School

BRITTANY WATKINS

Email: ********@****************.***

Address:

City: BALTIMORE

State: MD

Zip: 21218

Country: USA

Phone: 443-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I have been a certified nursing assistant for 2 years. Patient-focused and empathetic caregiver with extensive knowledge of geriatric needs. I have current certification in CPR, first-aid. I am very efficient and reliable. I have established a record of reliability and creating positive rapport with patients, family and staff. I have worked in a fast paced environment and multi-tasking. I am very compassionate certified nursing assistant. Familiar with advanced medical terminology and procedures.

Educational Background:

High School Dipolma from DORIS M JOHNSON, Baltimore MD 1/2001 to 5/2007 (GENERAL STUDIES)

High School Dipolma from, Baltimore MD 1/2001 to 10/2012

High School Dipolma from BALTIMORE CITY COMMUNITY COLLEGE, Baltimore MD 1/2001 to 10/2012

Job History / Details:

Professional Summary

I have been a certified nursing assistant for 2 years. Patient-focused and empathetic caregiver with extensive knowledge of geriatric needs. I have current certification in CPR, first-aid. I am very efficient and reliable. I have established a record of reliability and creating positive rapport with patients, family and staff. I have worked in a fast paced environment and multi-tasking. I am very compassionate certified nursing assistant. Familiar with advanced medical terminology and procedures.

Licenses

Certified Nursing Assistant

First Aid Certification

Skill Highlights

CPR/First Aid certified

Detail-oriented

Dementia and Alzheimer's knowledge

Medical terminology

Feeding assistance

Charting

Valid Maryland drivers license

Strong organizational skills

Prioritizing and multi-tasking

Fast learner

Compassionate caregiver

Efficient and reliable team player

Feeding assistance expert

Trained in grooming and bathing assistance

Good listener

Professional Experience

December 2010 to Current

HCR MANOR CARE BALTIMORE, MD

Certified nursing assistant

Maintained accurate records of patient care, condition, progress and concerns.

Observed and documented patient status and reported patient complaints to the case manager.

Monitored vital signs, such as blood pressure and pulse.

Read and recorded temperature, pulse and respiration.

Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.

Assisted with ADLs.

Provided patients and families with emotional support.

April 2009 to December 2010

JOHN HOPKINS BAYVIEW BALTIMORE, MD

HOUSE KEEPING AID

Maintain a clean and safe environment throughout the facility

Provide friendly customer service to all patients, visitors, and staff

February 2008 to April 2009

LENNY'S DELI BALTIMORE, MD

CASHIER

Operate computerized cash register

Provide friendly customer service

Answer and direct telephone calls

November 2006 to February 2008

STAPLES BALTIMORE, MD

CASHIER

Operate computerized cash register

Provide friendly customer service

Education and Training

2007 DORIS M JOHNSON BALTIMORE, MD

High School Diploma GENERAL STUDIES

Top 20 percentage of class,

BALTIMORE CITY COMMUNITY COLLEGE BALTIMORE, MD

NURSING

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