Project Manager Training
Resume:
Kim Hansen
Boulder, Colorado
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Overview
As an experienced instructional designer, online learning educational administrator and project
manager, I effectively use traditional instructional methodologies, current learning technologies and
assessment tools to develop sophisticated training and educational projects. My rich background
working with a wide variety of subject matter experts and content allows me to skillfully develop
measurable curriculum and training materials within a vast array of topics. Below is an overview of my
experience in online learning and curriculum development.
Managed three departments and 20 e-learning professionals as the Assistant Director of
Education for Instructional Design, Course Development and Multimedia at an online college.
Led the design, development, evaluation, improvement and maintenance of 583 online courses
servicing over 5,000 online students and 300 faculty.
Project managed, facilitated and coordinated a wide variety of content development developing
web-based and instructor-led training and materials.
Performed needs analysis and assessment, as well as, formative, summative performance, and
Return on Investment evaluations.
Experienced curriculum developer, instructional technologist, and documentation specialist.
Written and developed Leadership, Management, and Organizational Development curriculum
with strong experience in soft skill content.
Strong research, analysis, technical writing and organizational skills.
Created and developed instructor-led presentation materials, guided instruction, web based
training and e-learning for a wide variety of content and SMEs.
Developed curriculum for Business, Leadership, Marketing, Sales Management, Technology,
Lean manufacturing, Zero Waste Planning, Science, Gas and Electric Utilities, Resource
Management, Health Care, Mediation, Higher Education, k-12,
non-profits, soft skills, online and instructor led delivery.
Trained employees in offsite, or out-sourced locations. Knowledgeable and skilled in multi-
cultural work environments, technical training, and leadership / management issues.
Technology Skills
Mac and Windows OS, Dreamweaver, Fireworks, Photoshop, Connect, Articulate Presenter, Engage,
Adobe Connect, Xcelsius, Captivate, Inspiration, Power Point, MS Word, Excel, digital photography,
video editing, Digital Assessment Portfolios, accessible technology for the disabled, educational software
and technology tools, Learning Portals, Drupal, wikis, WBT, e-learning, LMS(s) Moodle, Blackboard, and
eCollege.
Education and Awards
M.A. in Information Learning Technologies and Education, University of Colorado, Denver
B.S. Psychology, University of Colorado, Boulder
Recipient of the Apple Foundation s Excellence in Education for Science Curriculum
Member of PSI CHI National Honor Society
Recipient of the 2005 COVR Web Site of the Year award
Contributing writer for the International Society for Performance Improvement (ISPI)
Employment History and Relevant Experience
Assistant Director of Education for Instructional Design, Course Development Multimedia at Alta College
Online Campus 1/07 to 1/10
Alta College serves 5,000 students and supporting 300 faculty in teaching 583 online courses through a
master course system. I led three departments: Instructional Design, Course Development and
Multimedia, managing a staff of 20 eLearning professionals. In this role I collaborated and worked
closely with subject matter experts, Administrators, Deans, Faculty, Curriculum Managers,
Marketing/Sales, IT and Communications. I was responsible for daily operations and management of
continuous course development, integration and improvement of curriculum. I guided the review and
evaluation of e-learning through ongoing standardized instructional design reviews, gathering
assessment and evaluation data to meet accreditation standards.
Instructional Designer private consultant and contractor through Transformative Designs (owner) 12/03
to present creating instructional materials and web based training over times for a diverse variety of
subject matter experts and long term clients who include:
Care Transitions Program
Center for Authentic Leadership
Champlain College
Charter Communications
Colorado Community Health Networks
Coach Industries
Eco-cycle of Boulder
eLean Training International
Enerdynamics Energy Training
Get Started Media
Mediators without Borders
On Cape Publications
Pearson Education
Sterling and Ledet (Adobe/Macromedia)
Zenodata Corporation
E-Learning Consultant, Mediators without Borders 4/11 to 8/11
Review and create training materials for in person and online instruction in mediation and dispute
resolution skills. Project manage their Moodle learning management system course migration and web
site redevelopment. Create evaluations and student assessment for current training and am
redeveloping curriculum for future trainings. Create online presentations, audio scripts and videos for
mediation training.
Instructional Design Consultant, Care Transitions Program 2/08 to 3/11
Wrote a needs analysis for a large grant to create eLearning modules for training health care providers.
The grant was awarded in 08 and the e-learning is being developed in the '09/'10 year through a series
of presentation videos delivered via web based training created in Articulate Presenter and housed in
the eCollege LMS. Instructional design responsibilities included working with subject matter experts in
the health delivery field, selecting learning technologies, collaborating on a narrated script,
storyboarding, creating learner interaction, integrating videos, branching scenarios, learner
assessments, surveys and evaluations.
Assessment Specialist, Contractor, Pearson Education 10/10 to 11/11
Developed assessments and course level outcomes for online courses working with a project manager,
curriculum developer and subject matter expert. Assessments include project based work, portfolio
pieces, and multiple choice exams that aligned with modular online course objectives.
Instructional Design Consultant, eLean Training International 9/05 to 9/07
Designed and developed web based training, instructional, and presentational activities and materials
for eLean Training International on Lean Manufacturing content. Developed
e-learning to train managers, operators and production workers on how to best implement Lean
manufacturing principles and techniques into their work.
Instructional Design Consultant, Eco-Cycle 3/06 to 10/08
Designed a foundational training program, offering instructional and presentational activities and
materials for Eco-Cycle of Boulder, on Zero Waste Community Planning and Resource Management. I
developed presentation materials for a panel of Zero Waste experts on topics such as Up-Stream
purchasing, Landfill Policies, Community planning, stakeholder negotiations, and Equal Space
Ordinances. This successful presentation is currently being expanded and replicated to sites around
North America.
Instructional Design Consultant, Get Started Media 10/06 to 1/07
Designed and wrote content for six e-learning modules on developing Business Plans, Offline and Online
Marketing. The modules were designed through a narrated script; incorporating rich visuals screen
transitions, interactions, and animations. The instructional design included objectives, guided
instruction and assessment.
Instructional Design Consultant, Enerdynamics Energy Education 1/06 to 9/06
Designed and developed a series of six e-learning modules on Electricity Systems, Markets, and
Operations for an Energy Education company. The modules were created through a narrated script,
visuals and screen transitions, interactions, and animations. Lesson objectives, corresponding
assessments, and online module evaluations were included and the presentation was developed in
Articulate Presenter.
Instructional Design Contractor, Charter Communications 2/05 to 11/05
Created Leadership and Management Curriculum including content scripts and group activities for high
level instructor led training to sales management teams and executive level leaders on subject areas
such as:
Leadership
Communication Skills
Motivation
Problem Solving
Role Modeling Effective Management
Essential Business and Management Skills - Time management, Organization skills, Human
Resources, Conflict Resolution, Meeting Protocol
Executive Leadership Development
Front line and Mid Level Leadership Development
Instructional Designer consultant/contractor, Zenodata Corporation 7/04 to 11/04
Designed and documented content to train in real estate and legal
document title search, technical, software, and database entry skills.
Designed and developed an online corporate intranet manual, which trained software
and database skills to an out-sourced workforce.
Developed out-sourced employee training for data entry workers in Barbados.
Consulted and made recommendations for enhancement of management, orientation,
and leadership training.
Observed, evaluated, and made recommendation for improving
out-sourced trainer skills and management.
Provided usability assessment and needs analysis for end-user customer/sales and marketing
product training.
Instructional Designer, Center for Innovations in Teaching and Technology (CITT),
University of Colorado, Denver 12/01 to 12/03
Researched and redesigned online training courses in E-College for Professors J. Dunlap and B. Wilson
at UCD on Designing E-learning, and Current Trends and Issues in Information Technology.
Project Manager for several key projects while at CITT:
Project Manager for the Online Portfolio Project, University of Colorado. Coordinated and led meetings
with faculty and department chairs to utilize online portfolios for departmental performance
improvement. Met with and trained faculty on technology, assessment, and portfolio design topics.
Researched participants involved in the portfolio project. Beta tested portfolio software. Created
portfolios for faculty and departments at CU such as: School of Education, Communications, Music,
Business, Nursing, and Pharmacy. Created a web based tool to train stakeholders on issues related to
online portfolios.
Project Manager for the Laboratory Safety Instruction Project for the University of Colorado. Scheduled
coordinated and led a team of three designers, working with five subject matter experts in the field of
risk management and laboratory safety. Designed, and developed a lab safety web site for all CU
campuses.
Project Manager for the Emerging Leaders Project at the University of Colorado. This project involved
significant research, analysis, and reporting of current issues in academic leadership training. The project
culminated in the Emerging Leaders Website, which is still being used in CU's 2030 plan.
Other roles and responsibilities at CITT included
Worked closely with subject matter experts to create web based training at CU.
Assisted and supported CITT clients in technology tools and applications.
Presented workshops on: Internet Training, Inspiration, Video Editing, Accessible Design,
Fireworks, Assessment and Electronic Portfolios.
Created websites and designed technology training and support for faculty, departments, and
programs at all CU campuses.
Researched leadership training in both corporate and academic venues.
Worked with individual departments and faculty in the School of Business, Education,
Communications, Educational Leadership, Nursing, and Health Science to assess needs and
support training in assessment criteria.
Developed training tools for the Auroria Campus Library to assess and improve their research
training courses for students.
Researched and participated in grant writing projects and RFPs.
Contract Teacher and Community Liaison, Horizon s Alternative School, Boulder, Colorado 9/95 to 12/01
Facilitated and developed instructional programs with K-8 teaching teams.
Wrote award winning educational grants and curriculum.
Designed curriculum and instructed K-8 students in: Video Filming and Editing, Photography, Art,
Art History and Archaeological Science.
Coordinated community resources for an educational program.
Interviewed, hired, and evaluated non-contract teachers for a K-8 Boulder Valley public school
program.
Presentations
Presented on "Best Practices in Instructional Design" COLTT Conference, 2010
University of Colorado August, 2009.
Presented on "Utilizing Second Life in Instructional Design" in a Second Life virtual presentation room
hosted by the University of Colorado, Boulder, Atlas Building, March 2008.
Presented on "Second Life for Writers" at the Boulder Writers Alliance annual Expo, September 2007.
Presented Designing E-Learning with Articulate Presenter and Xcelsius at the DMELD, Denver Metro
Area E-Learning Developers group April 2006.
Presented Design Skills Boot Camp with Patti Shank and Learning Peaks at the 2003 and 2004, and
2005 VNU Online Learning Conference.
Presented Learning Technologies in the Classroom at the ACE, Alliance for Compassionate Education
conference, June 2005.
Presented Best Practices in Instructional Design BWA, Boulder Writers Alliance conference, September
2005.
Presented Stop Whining it s Good Design on W3C Compliance of adaptive web technologies for the
disabled at the Teaching With Technology Conference,
University of Colorado, Boulder 2003.
Presented for The Afghan Women s Project a U.S. State Department Project teaching Afghan women
leaders how to use technology to research grants for rebuilding their country, 2002.
Testimonial References
"I have known and worked closely with Kim Hansen in my role as the Associate Dean of the School of
Design at Alta College for three years now. Kim is an incredibly talented conceptualist in the realm of
course design, management, and administration. She has brought a special new level of sophistication
to the online platform, positioning our school as one of the leading edge contributors to online
education. Kim is a creative, thoughtful and talented instructional design professional who has the
scope and capability to manage highly complex academic learning management systems and improve
the classroom studio. She takes full advantage of all media relative to empowering students to use their
combined multiple intelligences and in respect to diverse learning modalities in an easy to use, easy to
understand, intimate and powerful classroom platform. Kim orchestrates her staff to be most efficient,
most happy, and most productive, as is evidenced by the number of courses (in the hundreds) over the
past two years that they have produced."
John Galen Hebard, M.Ed.,
Alta College Online
Center for Innovations in Teaching and Technology, University of Colorado, Denver
Hosting web course development workshops; programming stand alone web courses in Dreamweaver;
researching and developing a database matrix of leadership development courses and strategies;
helping create the University Leadership Development website. If this sounds like a wide-ranging list,
that s because Kim was a quick study and was willing to tackle technologies she had never engaged. Her
social interaction skills were valued at CITT: she worked well with our faculty clients and demonstrated
trainer-level platform skills, and she did all of her projects with enthusiasm and good humor. Kim would
work best in a technology leadership position, such as a manager who develops technology curriculum,
oversees its implementation, and guides its subsequent evaluation.
Martin Tessemer, PhD Director
Center for Innovations in Teaching and Technology
In her position with CITT, Ms. Hansen worked as a trainer, project leader, and consultant with faculty.
She worked with faculty helping them to use technology in their teaching, organizing and delivering
training, and developing electronic portfolio projects for UCD. She is an excellent consultant and a
patient teacher. Ms. Hansen also works well in a team situation. Everything we do in CITT is a
collaborative venture among several people. She worked well as both leader and team member. She is a
relaxed, self-directed person who is not troubled by ambiguity or frequently changing job requirements.
She was a pleasure to work with.
Scott Grabinger, PhD Director,
Center for Innovations in Teaching and Technology
Department of Information Learning Technologies, University of Colorado, Denver
Kim s contributions always reflected an understanding of the audience, an ability to engage
participants in discussion, and sensitivity to group dynamics. She researched and collected appropriate
online resources to support the learning activities. With very little input from me, Kim kept the project
on schedule, and kept me on schedule! Without her creative energy and support, this course would not
be ready for the spring semester.
Johanna Dunlap PhD Professor
Information Learning Technologies
Kim has technology skills in web site design and development, digital portfolio software, digital
assessment programs, graphic presentation software programs, and database tools. She has particular
expertise in the area of performance-based assessments and portfolios, supporting both faculty and
students in these assessment practices. Kim is self-directed and works well with others. She likes to
organize teams to tackle problems. She has good values of creativity, human connection, learning
communities, and humane use of technology.
Brent Wilson PhD Professor and Coordinator
Information Learning Technologies
On Cape Publications / Bouse Editorial
When it came to designing a companion Web site for A Public Betrayed, we were at a complete loss.
Kim was a lifesaver, coming up with a fantastic conceptual framework along with the rough outline of
super-attractive, user-friendly, and very appropriate graphics. In addition to selling our book, we wanted
to make the site an educational venture, and Kim was able to help us present a lot of information in a
very accessible manner. Her knowledge of the way people actually use Web sites allowed us to avoid
many typical user problems and snafus. Kim worked extremely well within our team to create an
informational, text-heavy but nonetheless attractive and user-friendly Web site. We are very pleased!
Susan Bouse, PhD, Publishing Consultant
Bouse Editorial
Passageways Institute, Boulder, CO
"Kim has brought creativity, generosity and versatile technical skills that has supported us in creating a
website that is rich with information and engaging graphics. Her attention to detail and her commitment
to social justice and education really has allowed our organization to trust her discernment when
presenting our mission and purpose. We are grateful for her patience and kindness."
Rachael Kessler, PhD,
author of "The Soul of Education"
and founder of the Passageways Institute
Zenodata Corporation
Kim has excellent ideas and vision. She is able to see the larger picture of training in an organization, as
well as its many parts. Her ideas are creative and based on sound adult learning theory and instructional
design principles. She also has sensitivity to differences spanning cultural and learning environments.
One of her strongest attributes is her ability and willingness to research a training problem and
approach it from several different angles.
T. Rapplean
Training Manager
Zenodata Corporation
Eco-Cycle of Boulder
Kim s brain is a resource that I now keep in my toolbox that helps me to focus on the emerging
opportunities for using both the Internet and Presentation Technology to further my companies success.
I am a busy CEO, and I know that I need to stay current on how best to use the new Digital Frontier, but I
don t have the time or money to do it right. Kim has brought me excellent value as a personal resource
on these issues.
Eric Lombardi
President and CEO of Eco-Cycle
Enerdynamics
"Kim helped us take our existing online training to a whole new level with her expertise in designing and
developing online courses. Our new line of training products is much improved for having worked with
her."
Bob Shively
Partner
Enerdynamics LLC
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