Quality Assurance Management

Christopher Herbert

571-***-**** *****@*************.*** 1152 Abbey Place NE, Washington, DC 20002

Summary

Coordinator with over a decade of experience with for-profit, non-profit, and association management organizations.

Most recently my work has been focused on the management and recruitment of freelance instructors.

For the past two years I have also been heavily involved in web design and development. I am very familiar with HTML

and CSS and I have a foundation in scripting languages like JavaScript and PHP. A selection of my web design work is

on my website, http://chrisgherbert.com.

Objective: a position that combines my coordinator experience with my web design and development skills

Professional History

Vamonster Web Design (Reston, VA - June 2010 to Present)

Freelance Web Designer/Developer

Primary designer and developer for all projects Managed analytics and basic SEO needs for all

projects

Ground-up development of both static and

CMS-based sites Organized and participated in requirements

gathering sessions

Redesigned outdated, unattractive, or

abandoned client sites

ESI International (Arlington, VA - November 2005 to Present)

Coordinator, Instructor Relations

Coordinator for 250+ project management, Maintained instructor systems and databases

contract management, requirements Served as technical support liaison for

management, and business skills instructors instructors

located across the Western Hemisphere Coordinated all instructor recruiting efforts:

Managed all content on intranet using a CMS

Advertising

wrote and edited news items, policy & Resume screening

procedures documents Candidate telephone interviews

Responsible for quality assurance reporting

Integration of new instructors into ESI

investigation of incidents, presentation of (managing contracts, databases, etc.)

quarterly & annual data

Supported sales proposals with detailed and

Managed major project to provide all instructors

relevant information on ESI s instructors

with LCD projectors, resulting in significant

reduction of equipment rental costs

Metropolitan Career Center (Philadelphia, PA - April 2004 to March 2005)

Development Coordinator

Reviewed, proofread, and tracked requests for donations and community support

Primary user of organization s Raiser s Edge database of corporations, foundations, individuals, and contacts;

responsible for updates, maintenance, and queries

Processed and recorded incoming cash and in-kind donations

Responsible for acknowledgement of donations

ASIS International (Alexandria, VA - October 2002 to February 2004)

Communications Coordinator

Coordinated communications for the Served as primary liaison between Certification

Certification Program of an international Program and ASIS webmaster; solely

association committed to advancing responsible for maintaining content of the

professionalism in the security industry Certification Program s website

Wrote and designed a bi-monthly newsletter Organized and attended meetings with the

distributed to nearly 4,000 security professionals organizations Board of Directors and other

leaders

Education

Oberlin College - Bachelor of Arts, History, 2002

Skills

Software:

Adobe Creative Suite (Photoshop, Fireworks, Illustrator) Google Analytics/Google Webmaster Tools

Internet Explorer 6+, Firefox 3+, Safari 4+, Chrome Panic Coda

Adobe Lightroom Sublime Text 2

Adobe Acrobat Notepad++

Microsoft Office (Word, Excel, PowerPoint, Outlook) Oracle VirtualBox

WordPress Sony Vegas

Sitecore

Languages, Technologies, Techniques:

HTML (HTML 5, XHTML, HTML 4) Git

CSS (CSS2, CSS3) Responsive design for mobile devices

JavaScript Cross-browser & cross-platform testing

jQuery Library Core SEO concepts

PHP

Operating Systems:

Windows XP/Vista/7 Android

Mac OSX 10.6/10.7 Ubuntu/Debian

iPhone/iPad

References are available upon request.

Contact this candidate