Open minded Hard working woman (Clarksville/surrounding)
Date: 2012-11-07, 12:42PM EST
see below
MIRANDA RAMOS
*************@****.***
PROFESSIONAL EXPERIENCE
Alaska Oral Surgery Group, P.C. 1200 Airport Heights Suite 265 Anchorage, AK- 6/30/2011-8/10/12 Billing/Accounts Receivable
Basic Office duties - Answering multi-line phones, filing, data entry, check in/out patients, open/close office, create new electronic files, schedule/cancel appointments, new patient registration.
Payment Processing- Process all incoming payments via mail, fax, phone, and in person from all types of payment sources, apply payments to patients online accounts, record payments on paper day sheets, balance out day sheets, review reports each day to verify accuracy, apply correct deductions and write offs
Process patient refunds after auditing patients accounts as well as insurance refunds
Reports- Monthly accounts receivable reports for four doctors as well as yearly reports to make sure payments were applied correctly and collections stay low.
Follow up on insurances (including Medicaid, active duty, veterans administrations, department of corrections, and donated dental) and patient accounts, follow through with collection agencies if needed, prepare legal documents and review cases with doctors and/or business manager
Supervise front desk staff, give feedback and in put on employee performances for reviews and daily tasks. Implement new office policy and procedure changes as they arise.
Kid s Dental Tree 1310 East Dimond Boulevard #3, Anchorage, AK- 05/01/2010-10/23/2010*Oral Surgery Coordinator
Basic office duties- Answering multi-line phones, filing, data entry, check in/out patients, open office, process payments, order supplies, create new files, schedule appointments, new patient registration.
Oral Surgery Coordinator duties- consultations with parents, help fill out paperwork, register patients at surgery center, explain additional information, answer questions, create payment agreements, verify insurance, coordinate travel for out of town patients, and work closely with referring dentists in villages
Lake Place Bend, OR- 4/2009-4/2010*Senior In-Take Administrator
Oversee the operations of community house, including collecting rent payments, show property to possible residents and state agency representatives, resolving conflicts, taking disciplinary action, and screening possible new residents.
Assisting clients fill out paperwork, create resumes, fill out housing applications, and enroll in school and college courses.
Create and update excel spread sheets for finances and trends and submit to executive director
Delegate house chores and projects as well as interview and hire outside business for any maintenance that was needed; which would also include payment to such business for services
Provide transportation when needed to DHS for appointments; as well as supervise during visits from child protective services in an effort to help woman keep the custody of their child.
Work closely with Executive Director on a daily basis through phone, email, and fax
Submit criminal background screenings
Attend monthly Homeless Coalition meetings and work closely with other non-profit organizations
Department of Human Services, State of Oregon 1300 wall street suite 100, Bend,OR- 2/2008-4/2009*Human Services Specialist
Determine applicant's eligibility for poverty level, medical and food stamp needs. Screen application for completion and prior assistance receipt history. Determine all case numbers.
Educate clients on rules, regulations and procedures, as well as applicant s rights and responsibilities. Assist applicants in securing needed documents from other sources.
Asses the needs of our applicants, process pending notices, make phones calls to clients, open new food stamp cases and pend previous cases, process incoming and outgoing mail, search for files and file client files and paperwork as needed. Issue EBT cards, temporary medical cards and checks, use of state agency software on a daily basis.
Managed multi-line phones and route calls to appropriate persons, answer benefit questions, review status of applications, call to verify clients medical appointments for re-imbursement, Request checks to be auto printed and sent, keep logs for checks issued and EBT cards as well as bus tickets.
Assigned paper work to be processed, follow through with voter registration, and transfer cases in and out of branch. Use of Microsoft programs on a daily basis, drive state vehicles and follow privacy laws and office policies and protocols.
The Libby Dental Group Anchorage, AK- 9/2005-11/2005*Dental Assistant (temp)
Assisted one dentist with all aspects of dentistry from general to prostodontics, orthodontics pediatrics, and cosmetic procedures. Confirmed appointments, negotiated payment arrangements between the patient and doctor, archived old files, sterilized instruments, assisted other dentists and staff when needed.
South Central Foundation Anchorage, AK- 2/2003-9/2005*Dental Assistant
Assisted various dentists in all aspects of general dentistry, wrote patient notes in charts and in Eagle soft computer software. Created together patient charts, verified insurance, tracked payments, updated patient charts, made schedule for over thirty dental assistants to dentists on a daily bases. Took digital x-rays, trained new dental assistants and sterilized instruments.
EDUCATION
South Central Foundation Dental Anchorage, AK- 2003
Dental Assisting Coursework: Certificate of Completion Earned
Indian Health Services of Dental Radiology Anchorage, AK- 2003
X-ray Certified
West Anchorage High School Anchorage, AK- 2002
Diploma: with proficiencies in reading, writing and math
SPECIAL SKILLS
Proficient with ICD-9 Claim forms and diagnosis codes
Working knowledge of Microsoft Word and Facits
Dimaxes dental software
Dentrix dental software
Eagle Soft dental computer software
Experience with Kronos clock system
WinOms Oral Surgery software
OmsVision Oral Surgery Software
References and letter of recommendation available upon request