Quality Assurance Management

Title:Lee Hecht Harrison

**********@*****.***

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Name: shilpa gonuguntla

Address:

City: cumming

State: GA

Zip/Postal Code: 30041

Country:

E-mail: **********@*****.***

Primary Phone: 770-***-****

Background

Most Recent Job Title: Quality Assurance Analyst

Most Recent Employer: Mckesson Provider Technology

Career Level: Associate/Experienced (Non-Manager)

Availability or Timeframe: Immediately

Authorized to work in the US: Yes

Security Clearance:

Do you have transportation: Yes

Over 18: Yes

Education: Bachelors

Languages Spoken: English

Job Preferences

Desired Salary: $60,000 Yearly

Willing to Relocate:

Desired Job Titles: Quality Assurance Analyst

Desired Job Types: Contract, Employee

Work Status: Full Time

Desired Shifts:

Desired Travel:

Category: Information Technology or Systems

Company Size:

Company Type:

Industry:

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Copyright c 1997- Lee Hecht Harrison, Inc.

Shilpa Gonuguntla Phone: 770-***-****

Green card holder Email: **********@*****.***

Looking in Atlanta, GA area

Objective:

To associate with a progressive organization that gives me an opportunity to apply over 4

years of my Quality Assurance/Control experience in analysis, design and automated testing

for Client server and Web based applications on Windows and UNIX environments.

Summary:

Experience in Manual and Automated Testing for Web and Client/Server applications.

Involved in testing applications using testing tools viz., Quality Center, Win Runner,

Quick Test Pro, and Test Director.

Strong knowledge of the Software Development and Testing Life Cycles (SDLC, STLC).

Experience on Waterfall and Agile development methodologies.

Experience in analyzing software requirement specifications and development of Test

Plans, Test Cases, Test Scripts and executing them.

Developed scripts for Data Driven tests using Win Runner and Quick Test Pro.

Experience in Integration, System, GUI, Regression, Black box, Performance and

Functionality, User Interface, End-To-End, testing on Web and Client server applications.

Experience in PVCS, Clear Case and Star Team Source Configuration Management tools.

Experience in RDBMS like Oracle, SQL Server, MySQL, Advantage database. Backend Testing

of Stored Procedures.

Expertise in software management tool Quality Center for defect tracking and reporting.

Experience with QA Methodology to ensure the Quality Assurance Control.

Flexible and ability to multitask. Ability to quickly grasp new concepts, both technical

and business related and utilize as needed.

Educational Qualification: - Bachelors

in Mechanical Engineering (B.S) from Visveswaraiah

Technological University,

INDIA.

Achievements and Training:

Nominated as a best performer among several products in McKesson (Physician Practice

Solution Organization).

Under gone ANSI EDI training.

Technical Skills:

Testing Tools: Win Runner, Quick test pro (QTP),Test Director, Quality Center

Test Management Tools: Quality Center 9.2, Test Director, PVCS Tracker.

RDBMS: Oracle, SQL Server, Sybase, Advantage and MySQL

Operating Systems: Windows Vista/XP/NT/2000, UNIX, LINUX, MS-DOS, Mac

Languages: C, SQL, HTML, XML.

Web-Browsers: Internet Explorer, Netscape Navigator, and Mozilla Firefox

Software Packages: TOAD, MS Access, MS Office, Outlook Express, AutoCAD, Visual Source

Safe, MS Visio, Filezilla,Putty, MS Project, Star team, Virtual PC 2007.

Professional Experience:

McKesson Provider Technologies

Alpharetta, GA Quality Assurance AnalystJune 08Apr

2010

Medisoft and Lytec Products:

Medisoft provides all the functionality necessary to streamline physician practice

management tasks. It s a market-leading solution used by more than 70,000 providers to

improve cash flow and increase office productivity.

Lytec covers all aspects of physician practice from comprehensive billing, scheduling and

accounts receivable management and robust reporting. It s a market-leading practice

management system used by more than 30,000 providers to improve cash flow and increase

office productivity.

Tested different software packages of Medisoft V15, V16, Lytec 2009 and 2010 in all

stages of product development.

Involved in functional and technical design reviews of the product to insure that all the

requirements are covered.

Provided Estimates for testing and created Test plans.

Used Quality Center 9.2 as the Test Management tool to design and develop Test cases as

per the requirements.

Created SQL scripts to verify the data flow from front-end to back-end and vice versa.

Verified the Unit test plan to make sure they are in sync with QA test scripts in order

to minimize the defects.

Performed Manual Testing of the entire application by executing the Test scripts using

Quality Center.

Performed Black box, Functional, System, Ad-hoc, User Interface, Integration, End-To-End,

Security, Positive and Negative testing.

Regression testing was done on all builds/releases.

Performed Performance test manually using production data to make sure all the modules in

the application function correctly without any issues per design spec.

Worked with support to train them with the new enhancements.

Tested Crystal and Custom reports, Report enhancements, Statements and Claims.

Reported the bugs using defect tracking tool Quality Center and interacted with the team

lead and developers to resolve them.

Environment: Quality Center 9.2, Windows Vista/XP, Windows 2008 server, Star Team,

Virtual PC SP3 2007, MS Office, Advantage database, SQL Server, Java, J2EE, C, C++,

Delphi, Power builder, HTML.

United Parcel Service Supply Chain Solutions

(UPS-SCS) Alpharetta, GA Quality Assurance

Analyst

June 06 - Oct 07

Transportation Management System (TMS): Transportation Manager is a powerful decision-

making and information management application to efficiently manage the shipment process.

The application provides services to Employees, Customers, and Carriers with unique

properties of each user which permit the user to work with the shipment appropriately

throughout its lifecycle.

Collaborated with Product Management, BA, development group to analyze requirements.

Analyzed project requirements and provided estimates for testing.

Developed Test plan based on project requirements.

Developed Test case scenarios for Functional, Integration, System and Regression Testing.

Performed all phases of end-to-end testing which included User Acceptance testing (UAT),

Functionality, Regression, GUI, Positive, Negative, System and Smoke testing of the

application.

Developed and executed the test cases using Quality Center and analyzed the results.

Worked with the developers to ensure testing issues were resolved in a timely manner.

Conducted Manual testing, compared actual results with expected results and reported

defects.

Executed test scenarios for Regression testing for the new modules.

Reported defects through Test Director and reviewed bug status reports in weekly team

meetings.

Oversaw all phases of testing and Coordinated Off-shore Test Activities.

Wrote SQL statements and executed for ensuring Validations on Oracle database.

Accessed Oracle using Toad.

Used PVCS Tracker for workflow management.

Environment: Test Director 8.0, Quality Center 9.0, Oracle 9.0, TOAD, UNIX, Filezilla,

Putty,MS Office, Windows XP,PVCS Tracker, VB, Java, .NET, Java Script, XML, Ultra Edit.

Celtic Insurance Jackson, MS QA Analyst Feb 05 Apr 06

Celtic Insurance serves millions of Americans through out the nation with various health

Insurance plans and Benefits. The company offers customized coverage for Group and

Individuals.

Interacted with business analysts and development leads to analyze the business

requirements and functional specifications.

Analyzed user requirements and involved in creating test plan using Test Director.

Created Test Cases for Provider search, User login, Plans/Benefits, Explanation of

Benefits (EOB s) and Claim status modules.

Tested application to validate if it reflects business functions and requirements.

Developed scripts using QuickTest Pro.

Inserted Check points for Testing GUI Applications.

Performed Functional, Regression and Integration testing on the application using

QuickTest Pro.

Performed data driven tests for testing the application with positive and negative

values.

Created User Defined Functions to enhance the reusability of scripts

Created, executed manual test cases using TestDirector and compared actual results with

expected results.

Reported defects to the development team using TestDirector.

Environment: QuickTest Pro 8.0, TestDirector 8.0, Oracle, Oracle developer, Windows XP,

Star Team, JavaScript, HTML, VB Script.

ICICI Bank

Bangalore, India QA TesterNov 03Aug 04

Collected, analyzed functional specifications and user requirements

Created Test cases based on functional specifications of Personal, Business banking,

Loans, and Report modules.

Created and executed the test cases manually.

Tested Functional, System, UI, Integration, and Regression testing to check the behavior

of the application.

Created TSL scripts using Win Runner to perform Regression testing.

Created data driven tests using Win Runner.

Automated the test process by developing scripts using Win Runner.

Written test cases to test the Performance of the application manually and using Win

Runner.

Developed and executed automated test scripts using Win Runner for the Front-end-

applications, analyzed the results and documented.

Tested security privileges of the application using browsers Netscape Navigator, Internet

Explorer, etc.,

Performed data accuracy, data validation by querying the database using SQL to ensure and

test business rules conformance.

Performed report generation & defect tracking activities by using Test Director.

Environment: Win Runner 7.01, Test Director 7.5, Windows NT/XP Pro, Oracle, TOAD,

Internet Explorer, Netscape Navigator, JavaScript, Java.

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