Customer Service Real Estate

Title:Jonathan Kirby

abpcbx@r.postjobfree.com

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NAME:,

ADDRESS:

ADDRESS2:

CITY:

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ZIP:

CANDIDATE ID: 2574698

US CITIZENSHIP:

EDUCATION:

EXPERIENCE: 0

WILL RELOCATE: No -

JOB WANTED:

RATE NEEDED:

TELEPHONE:

EMAIL: abpcbx@r.postjobfree.com

HOMEPAGE:

COMMENTS:

HOTTEST SKILLS: real estate, lotus notes, product, sale, paradox, r/3, sap r, e-commerce,

communication, market, strategic, pharmaceutical, drafted, lien, abap, oracle, medical,

economic, data modeling, frontpage

REVISION: 07-SEP-02

RESUME:

Resume

Resume for Richard W. Burkart

Telephone: (66-076-***-***

Email: abpcbx@r.postjobfree.com

Address: 11/7 Moo 2, Kok Thanot Road, Kata Beach, 83100 Phuket Thailand

Languages: English, French, some German and beginner Thai

Work Summary:

30 years experience in business analysis, computer consulting, real estate development,

real estate investments and project management. Extensive experience in web development

and e-commerce.

Education

University of Windsor

; Honors Degree Economics and Political Science.

McGill University

; Masters Degree Economics (no thesis)

Real Estate License for Province of Ontario, Canada

Real Estate License for Province of Quebec, Canada

Property Management License for Canada

Commodity Trading Advisor Certification for USA Futures markets

Business Experience:

Business and Systems Analysis

Strategic Business Analysis

Compliance and Validation

Sales Force Automation Systems

Management Consulting

Internet Businesses

Business Sectors:

Pharmaceutical Industry

Telecommunications Industry

Banking Sector

Real Estate Sector

Software Development Environments:

SAP R/3: SD, FI, MM

Documentum 4i

SAP ABAP/4

Lotus Notes (development)

Visual Basic (Enterprise)

e-Commerce Web Sites

MS Project 98

Info Modeler (data modeling)

MS Interdev 6.0

MS FrontPage98

HTML 4.0

Internet Web Development

Crystal Reports 6.0

MS Access 97

Rational Rose 98

MS Excel97

Oracle 7.3

Paradox for Windows 7.0

Recent Assignments

GlaxoWellcome Pharmaceuticals

(Singapore): contract assignment (June/99 to May/00)

for major international SAP/MRP project. Focused on computer compliance and validation

issues of SAP implementation. Drafted many Standard Operating Procedures. Designed and

participated in Post Implementation Review of the SAP implementation including system and

process audits. During past 4 months in UK acted as Project Manager to develop business

case and implementation strategy for Documentum 4i (document management software) to the

entire GW enterprise. Included functional requirements project budgets, MS Project

schedules.

Warner Lambert Pharmaceuticals

(France): contract assignment for Warner Lambert

Company

France: (Nov. 1998 to March 1999) Worked specifically on the SAP Sales and

Distribution (SD) module implementation with more than 20 interfaces. Designed and

conducted unit and system tests for SAP functionality. Reviewed and validated bespoke

ABAP

modules to ensure compliance with company, FDA, and functional requirements.

Citibank

(Singapore): on assignment for Citibank Singapore: (SAP/EDI

functional analyst on contract position Oct/Nov 1998) Contact was delayed by major change

in Citibank senior management. The assignment was to extend Citibank's EDI connectivity

with major SAP clients throughout south east Asia.

Siemens Telecom Networks

(USA): (SAP Business and Functional AnalystApril/98 to

Sept/98

). Functional Analyst working with SAP R/3 FI, SD modules. Developed interface

requirements and specifications for data transfer between Customer Service VB6

application

and SAP R/3. Included data modeling. Designed/built intranet reporting application for

Customer Service application using Interdev 6 and Oracle 7.3. Extended the architecture

of

this application as base for a Data Warehouse project using Seagate Holos (OLAP).

SAP Web Site: (

1997

-1998) designed and built comprehensive 450 page web site

(www.sapabap.com) for SAP R/3 and the ERP market. Site addresses main SAP functionality

and all modules including e-commerce, data warehousing and Y2K issues. Particular

attention given to FI, SD, MM, CO modules including LIS.

National Council for Compensation Insurance

(NCCI) (Senior Business

Analyst/Software Developer

1997-1998). Performed business analysis and functional

requirements for new software application for claims benchmarking. Designed/built

extranet

application "Claims BenchMarker" using Interdev, FrontPage98 with Oracle as a

backend. Prototyped application with Visual Basic. Application now being used by

Insurance

Industry to generate comparison benchmarks for strategic business analyses and product

mix

decisions. Worked closely with end users to establish business rules, requirements and

build web GUI. Application utilized Internet e-commerce functionality permitting on-line

ordering.

Technisource, Inc

.: (Lotus Notes Practice Manager 1997) Negotiated strategic

partnerships with best-of-class Lotus Notes software companies in Sales Force Automation,

Human Resources, Customer Service, Help Desk, and Medical Rehabilitation areas. Conducted

vendor audits of these products. Marketed these products and consultation services to

existing S&P 500 client base of Technisource. Worked on interface issues between Lotus

Notes and SAP R/3 for major avionics company (Rockwell International). Designed strategy

for SAP "gap and fit" analysis for Sales Force Automation and Customer Service

applications using the FI and SD modules.

Interim Services, Inc

.: (Senior Business Analyst1996-1997). Conducted analyses of

all business rules and determined business requirements for a major software application

($25mm). Application used to connect 500 HR offices and track/manage resumes and time

reports. In depth analysis of billing and time tracking components. Extensive data

modeling and functional requirements.

Bank of Boston

: (Senior Business and Systems Analyst 5 month assignment 1996).

Conducted business and system analyses of 75 bank investment products including

securities

and derivatives to set up new "Section 20 Corporation" namely BancBoston

Securities Inc. Identified all system firewall issues to ensure client privacy as

required

by Federal Reserve Board legislation. Developed specifications for system changes.

Analyses included review of back office operations including booking, execution,

monitoring, and compliance policies on a product by product basis. Reviewed all

marketing,

credit analysis, and risk evaluation policies and operations. Frequent interviews at

director and VP level. Final report proposed optimal and best possible solutions.

ALI Technologies, Inc

. (Senior Lotus Notes Developer1995-1996). Conducted Joint

Application Development (JAD) sessions with client senior management to develop high

level

design requirements for Lotus Notes applications. Developed Lotus Notes value-based sales

opportunity tracking application for large NYSE company. Developed Lotus Notes sales

relationship tracking application for an investment research and securities company.

Developed architecture for a ork flow application to manage telecommunication switches.

for NYNEX (Bell).

Agriculture Canada: (Software Developer and Business Analyst 1995). Developed HR

software application using Paradox 5.0 to manage personnel issues including staff

relations, grievances, classification, and promotions.

Department of External Affairs and Department of Supply and Services

: (Software

Developer and Business Analyst

1994-96). Developed comprehensive telecommunications

inventory management and billing software called "WINTEL". Application currently

used by three government departments (20,000 ports). WINTEL tracks and manages all

telecommunication devices including all available features, rental charges, usage fees,

installation requirements, cabling plans, and voice/data outlet locations by number,

person and location. It reconciles monthly invoices to ensure proper charges. Paradox for

Windows.

First Link, Ltd

.: (Senior Business Analyst/Software Developer 94-95). Developed

order desk software program for satellite industry using Paradox for Windows.

Department of External Affairs

: (Senior Business Analyst/Software Developer on

contract

1994). Designed/built a real estate application to manage physical attributes

and

condition for more than 2500 properties located in approximately 150 countries worth

US$2.0 billion. Used Paradox for Windows.

Canadian International Development Agency

: (Senior Business Analyst on contract 6

months 1993). Worked on a new bank feasibility study to establish a $100,000,000

financing

facility in Africa. This facility would provide loan guarantees to small-scale

entrepreneurs. Extensive interviews with senior banking, trade, and venture capital

officers throughout Canada and USA (World Bank Group) to determine viability, business

and

system requirements, and organizational structure of new facility.

United Nations Development Program (UNDP): (Senior Business Analyst: on contract 6

months

1992-93) Conducted business analysis concerning the effectiveness of information

feedback systems used by the UNDP for 4000 international development projects. Traveled

extensively to interview senior directors at World Bank Group and UN agencies throughout

Europe and Latin American Branch Offices. Authored final report (100 +pages) for

circulation to all UN members.

Energy Mines and Resources Canada: (Senior Business Analyst on contract 5 months

1992). Developed long-term scenario analysis for the supply and demand of Canadian

minerals, metals, and energy industries. Conducted interviews with CEOs and senior

corporate officers across Canada. Correlated long-term commodity price trends with new

technological trends and changes occurring in Russia and Latin America. Final report

predicted declining commodity prices for medium term (5+ years).

Canadian International Development Agency

: (Business Analysis with Project

Evaluation on contract 6 months 1992-93). Evaluation of the effectiveness of Canada s

largest recipient of food aid (Bangladesh). Required travel to Bangladesh. Based on study

and business recommendations, this US$120 million program has now largely substituted

potash fertilizer for wheat to permit better recipient choice of which crops to grow (and

consume).

Energy Mines and Resources Canada: (Business Process Re-engineering Analyst on

contract 1991-92). Developed 15 year strategy document for energy, metals, minerals and

research branch (CANMET: $100 million budget). Identified major new policy initiatives

and

developed recommendations for BPR.

Canadian International Development Agency

: (Senior Business Analyst on contract for

3 months 1991

-92). Developed and drafted a strategic alliances and investment policy for

Asia Branch including plan of action to enhance private sector partnerships with Canadian

companies.

Nordion, Inc

. (Senior Business Analyst on contract 1989-91). Nordion is the

world s largest supplier of medical radioisotopes to the pharmaceutical industry.

Drafted two 200 page manuals for the process workflow and manufacturing of all medical

radioisotopes. A second contract was awarded to develop a similar document was developed

for the workflow for Cobalt production and manufacture.

Real Estate Developer

: (1976-88) owned and developed significant number of

investment real estate properties the largest of which was a 69 unit luxury condominium

property in Almonte Ontario Canada.

Economist: (permanent 1972-79) with the Department of External Affairs and the

Canadian International Development Agency managed and drafted complex economic,

investment

and business policy position papers for Cabinet approval. Traveled extensively and

represented Canada at many international conferences and negotiating sessions.

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Last modified: December 08, 2000

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