Customer Service Quality Control

Gabriel Simental

Email: ********@**-*******.***

Address:

City: Los Angeles

State: CA

Zip: 90001

Country: USA

Phone: 562-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Bilingual self-starter with a broad warehouse background. Detail oriented with strong computer skills and the ability to learn concepts quickly. Hard-working Warehouse Associate. Looking to apply my education and experience to a job that best suits my experience. Areas of proficiency include Forklift(stand-up, sit-down, cherry picker, pallet jack, and clamp), inventory, RF scan gun, quality control, shipping & receiving, loading & unloading trucks, order pulling and customer service.

Educational Background:

High School Dipolma from Arvin High School, Arvin CA 1/2001 to 7/1998 (High School)

Job History / Details:

Professional Profile

Bilingual self-starter with a broad warehouse background. Detail oriented with strong computer skills and the ability to learn concepts quickly. Hard-working Warehouse Associate. Looking to apply my education and experience to a job that best suits my experience. Areas of proficiency include Forklift(stand-up, sit-down, cherry picker, pallet jack, and clamp), inventory, RF scan gun, quality control, shipping & receiving, loading & unloading trucks, order pulling and customer service.

Core Qualifications

10 years experience

Forklift Operator

Energetic and organized

Excellent communication skills

Proved leadership abilities

Highly organized with superior attention to detail

Accomplishments

Creative problem solving.

Successfully developed forklift, inventory, quality control skills.

Strong communication skills

Work Experience

January 2012 to 10/30/2012 12:00:00 AM

Huffy Carson, Ca

Warehouse Associate / Forklift Operator (clamp)

General warehouse duties. Operated forklift (clamp).

February 2012 to September 2012

Preferred Group Downey, Ca

Customer Service Rep

I helped client with status on their accounts. Answered phones. I also worked with lenders to get docs for client files.

October 2011 to December 2011

Coastal Cerritos, Ca

Order Puller

Pulled orders with RF scan gun. Did shipping and receiving. Also operated a forklift and cherry picker.

September 2011 to October 2011

Mobile Messenger Culver City, Ca

Customer Service Rep

Call center environment. Used Quickbooks, Saleforce. Orcale, and Excel . Processed refunds to customer's that qualified, based on company guidelines. Intake of 50 to 80 calls.

March 2011 to September 2011

Powerwave Santa Anna, Ca

Warehouse Associate/Forklift Operator

I did inventory.

I was a forklift operator.

January 2009 to February 2011

Vans Distribution Center Santa Fe Springs, Ca

Quality Control

Ensured quality of clothing by inspecting tags, size of clothing, checking material, assured proper quantity per package. Also drove forklift sit-down, with some light inventory checking.

April 2007 to November 2008

Cal-Cot Lmtd. Bakersfield, Ca

Forklift Operator (sit-down clamps)

Loading & unloading trucks with product. Inventory, was responsible for setting up warehouse with product.

December 2004 to October 2006

Dunn Edwards Paint Bakersfield, Ca

Warehouse Associate

I was responsible for organizing warehouse, mixed paint, also delivered paint to construction sites. I unloaded trucks and loaded truck with our products.

March 2002 to October 2004

Grimmway Farms Arvin, Ca

General Labor

I did Quality Control of food product. Forklift operator, Machine Wrap, stacked product on to pallets. Shipping & receiving..

August 1998 to January 2002

Todays Tile Warehouse Downey, Ca

Forklift Operator

I was a Forklift Operator. I also did some inventory. Worked with customers in regards to any question of our tile. Earned company trust and i was responsible for opening and closing of warehouse.

Education and Training

1998 Arvin High School Arvin, Ca

Diploma

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