Heather Patterson
Email: ********@*****-*******.***
Address:
City: Citrus Heights
State: CA
Zip: 95621
Country: USA
Phone: 916-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Patient-focused Office Manager skilled at medical billing, coding and office management. Reliable multi-tasker with internal medical experience.
Educational Background:
High School Dipolma from Wheatland, Wheatland CA 1/2001 to 6/1989 (accounting)
Job History / Details:
Professional Summary
Patient-focused Office Manager skilled at medical billing, coding and office management. Reliable multi-tasker with internal medical experience.
Skill Highlights
Managed care contract knowledge
Electronic Medical Record (EMR) software
Customer service
Office support (phones, faxing, filing)
Excellent verbal communication
Maintains strict confidentiality
Knowledge of HMOs, Medicare and Medi-Cal
Resourceful and reliable worker
Composed and professional demeanor
ICD-9
CPT and HCPCS coding
Internal medicine billing
Patient-focused care
Strong work ethic
Strong attention to detail
Multi-tasking
Professional Experience
June 2000 to Current
Donald Gutman, M.D. Folsom, Ca
Office Manager/Medical Billing
Office Manager/Medical Biller for Internal Medicine M.D., and Nurse Practitioner for 12 years. Scheduling appointments, collecting copays, medical records. Medical Biller in 2003, enter charges, send electronic claims to clearing house. Work insurance billing errors and patient billing errors, post payments and work non-paid EOB's. Print AR reports and investigate claims not paid.
August 1999 to August 2000
Apria Healthcare Sacramento, Ca
Quality Assurance Rep
Checked accuracy of DME orders from Medical Facilities to make sure insurance information correct, products ordered correct. Also entered patient deliveries and pick up equipment with serial numbers. Knowledge of what insurance companies require to pay for DME.
June 1993 to June 1999
Dignity Health/Med Clinic Sacramento, Ca
Medical Office Receptionist
Medical office Reception Float, covered all of the office's in the Sacramento area that had a need for coverage, and transition team helping convert office's to Med Clinic until the position ended.
Education and Training
Wheatland Wheatland, Ca
High School Diploma