Customer Service High School

Tonia Gray

Email: *********@********.***

Address: **** ****** **

City: Lyons

State: MI

Zip: 48851

Country: USA

Phone: 517-***-****

Skill Level: Experienced

Salary Range: $25,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

TONIA L GRAY

2175 Staley Rd Cell: 517-***-****

Lyons, MI 48851 Work: 616-***-****

E-mail: *********@********.***

SUMMARY

Data/Reception Specialist with 20 years` experience in a business office setting. Background in customer service, general clerical duties, handling and manual posting of cash.

CAREER HISTORY

Sparrow Ionia Hospital 1998-Present

Current Responsibilities

* Receiving and sorting mail

* Balancing of all cash received internally for previous day

* Prepare, total, and forward deposits to Accounts Payable

* Post all daily cash payments to patient accounts

* Update and print Daily Cash Receipts Journal and balance against the Daily Cash Receipts

* Assist in resolving all customer concerns in person and on the telephone

* Enter and balance the monthly pharmacy spreadsheet

* Assist the Revenue Cycle Director in Specialty Projects

Past Responsibilities

* Patient Access Specialist for 2 years

* Collection Specialist for 2 years

* Full Time Switchboard

Previous Employer

Compulink Loan Service 1996- 1998

Lansing, MI

Collected on delinquent mortgages.

Education:

Graduate of Grand Ledge High School Class of 1988

Fluent in Word and Excel, Healthland, Quadax, STAR Look up, Multiple Insurance verification systems. EPIC system training to begin 10122012 in Demographics and Billing.

Contact this candidate