Medical Assistant Customer Service

Michael Baird II

Email: ********@****************.***

Address:

City: High Point

State: NC

Zip: 27262

Country: USA

Phone: 336-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Distribution associate bringing over 11 years of extensive experience in high-volume warehouse operations, including logistics, distribution and inventory management. Resourceful and very self motivated. Skilled worker well-versed in warehouse operations, shipping and logistics. Exceptional organizational skills and strong attention to detail. Energetic Medical Assistant with over 2 years experience operating X-ray, electrocardiogram and other diagnostic testing equipment.Customer service oriented Medical Assistant skilled with greeting patients, scheduling appointments and preparing patient charts.Dedicated Medical Assistant skilled in technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff.

Educational Background:

High School Dipolma from High Point Central High School, High Point NC 1/2001 to 6/1999 (diploma)

High School Dipolma from Forsyth Technical Community College, High Point NC 1/2001 to 10/2012

Job History / Details:

Summary

Distribution associate bringing over 11 years of extensive experience in high-volume warehouse operations, including logistics, distribution and inventory management. Resourceful and very self motivated.

Skilled worker well-versed in warehouse operations, shipping and logistics. Exceptional organizational skills and strong attention to detail.

Energetic Medical Assistant with over 2 years experience operating X-ray, electrocardiogram and other diagnostic testing equipment.Customer service oriented Medical Assistant skilled with greeting patients, scheduling appointments and preparing patient charts.Dedicated Medical Assistant skilled in technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff.

Highlights

Results-oriented

Inventory management

Team leader

Deadline-driven

Patient-focused care

Problem resolution ability

Organizational skills

OSHA standards

Safety standards training

Quick learner

Product stocking

Strong communication skills

Practiced in sterilization techniques

Diagnostic tools experience

Accomplishments

Warehouse/Distribution accomplishments

Loaded flat bed by forklift and hand truck.Cleared damaged items and loaded freight.Loaded and unloaded pieces into boxes for shipment.Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety.Staged final products for shipment.Attached identifying tags to containers.Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery vehicles, ships and containers, tractors and other equipment.Read work orders or received oral instructions to determine work assignments and material and equipment needs.Sorted cargo before loading and unloading.

Healthcare Accomplishments

Quality Assurance

Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.

Vitals Testing

Measured average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.

OSHA Compliance

Properly disposed of daily biohazard waste in compliance with federal and local regulations.

Experience

August 2004 to October 2012

Harris Teeter Distribution Center Greensboro, NC

Dry Grocery Data Clerk

Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety.Staged final products for shipment.Attached identifying tags to containers.Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery vehicles, ships and containers and other equipment.Read work orders or received oral instructions to determine work assignments and material and equipment needs.Sorted cargo before loading and unloading.Used item numbers to properly stock warehouse.Used propane forklift to load trailer at warehouse.Frequently commended for maintaining the safety, respect and dignity of patients. Participated in unit based Quality Assurance Program.Completed clinical rotations in Geriatrics.Maintained patient privacy and confidential patient information.Tested patients' blood glucose levels.Worked as part of team to execute proper care of body mechanics and safety of patient.Cleaned and sterilized instruments and disposed of contaminated supplies.Recorded patients' medical history, vital statistics and test results in medical records.Escorted patients to examination rooms and prepared them for physician exams.Provided patient diagnoses under strict time constraints.

August 2001 to July 2004

High Point Regional Health System High Point, NC

Student Radiographer

Assessed patients and documented their medical histories.

Evaluated patient care needs, prioritized treatment, and maintained patient flow.Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease.

Assisted doctors with surgeries and non-invasive procedures.Ensured HIPAA compliance.Documented patient information obtained from interviews.Took and recorded patients' temperature, pulse and blood pressure.Assisted patients with daily functions.Transported patients to and from different departments.Interviewed patients to obtain medical information, weight and height measurements and vital signs.

Performed monthly inventory and maintained office and medical supply counts.Produced high-quality images for referring physicians.

June 1998 to August 2001

Morbern USA High Point, NC

order selector

Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety.Staged final products for shipment.Attached identifying tags to containers.Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery vehicles, ships and containers and other equipment.Read work orders or received oral instructions to determine work assignments and material and equipment needs.Sorted cargo before loading and unloading.Used item numbers to properly stock warehouse.Used propane forklift to load trailer at warehouse. Maintained patient privacy and confidential patient information.Tested patients' blood glucose levels.Worked as part of team to execute proper care of body mechanics and safety of patient.Cleaned and sterilized instruments and disposed of contaminated supplies.Recorded patients' medical history, vital statistics and test results in medical records.Escorted patients to examination rooms and prepared them for physician exams.

Education

1999 High Point Central High School High Point, NC

High School Diploma

Forsyth Technical Community College Winston Salem, NC

Associate of Science Radiography

Emphasis in Radiography

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