Registered Nurse Customer Service
Resume:
Elisa K Baier
Email: ********@*************.***
Address:
City: Sunman
State: IN
Zip: 47041
Country: USA
Phone: 812-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Dedicated to providing excellent care to patients, assuring attention to detail and individualized consideration. Service-focused professional seeking to transition into healthcare as a Registered Nurse. Highly motivated to launch nursing career.
Future goals include completing training to become an EMT in the spring of 2013 and begin continuing education to receive BSN in nursing. Reliable worker with the ability to quickly learn new concepts and skills. Backed by a solid work history, reputation as a team player and passion for helping others. Background includes experience in home health care, nursing home and volunteering as a first responder for local life squad.
Educational Background:
High School Dipolma from Galen College of Nursing, Cincinnati OH 1/2001 to 7/2012 (Nursing)
Job History / Details:
Professional Summary
Dedicated to providing excellent care to patients, assuring attention to detail and individualized consideration. Service-focused professional seeking to transition into healthcare as a Registered Nurse. Highly motivated to launch nursing career.
Future goals include completing training to become an EMT in the spring of 2013 and begin continuing education to receive BSN in nursing. Reliable worker with the ability to quickly learn new concepts and skills. Backed by a solid work history, reputation as a team player and passion for helping others. Background includes experience in home health care, nursing home and volunteering as a first responder for local life squad.
Licenses
Registered Nurse in the State of Kentucky, License number 1133850
Indiana First Responder, PSID 9932-4156
CPR certified through American Heart Association
Skill Highlights
Strong clinical judgment
Taking patient histories
Administering medication
Culturally competent care
Clinical training
Strong medical ethic
Patient evaluation/intervention
Computerized charting / EPIC
Diabetes, Hospice and Stroke Patient Care
Foley catheter insertion/removal
Hospice and palliative care experience
Patient/family focused
Organizational skills
NG tube insertion and removal
Patient and family advocacy
Specimen collection/processing
Sterilization techniques
Venipuncture/blood draw
Enthusiastic caregiver
Professional bedside manner
Patient positioning
Feeding assistance
Mobility assistance
Tracheotomy care
Colostomy care
Professional Experience
10/30/2012 12:00:00 AM
4/1998 to 1/2010
Procter and Gamble Cincinnati, Ohio
Administrative/Study Coordinator
Received "exemplary" and "exceed expectations" ratings on performance reviews.
Cited for excellence in interpersonal communications, supporting diversity in the workplace, teamwork, customer service, flexibility and reliability.
Demonstrated the ability to interact with customers and co-workers from diverse cultures and backgrounds.
Worked with external vendors and maintained all payments to vendors for department.
Commended for multitasking abilities; frequently managed several projects at a time.
Recognized for superior performance and dedicated service commitment receiving the "Power of You Award" in 2009.
6/1996 to 4/1998
Cincinnati, Ohio
Call Center Coordinator
Interviewed participants for medication research studies.
Managed call volume reports and statistics for upper management.
Facilitated training to new call center associates.
5/1994 to 1/1996
Caring Touch Home Health Care Sunman, Indiana
Home Health Aide
Provided in home care for individuals including ADL's and physical therapy exercises.
Managed call volume reports and statistics for upper management.
Facilitated training to new call center associates.
Education and Training
2012 Galen College of Nursing Cincinnati, OH
Associate of Applied Science Nursing
Additional Information
First Responder Sunman Area Life Squad January 2012 to Current
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