Customer Service Sales

Kimberly Power

Email: ********@************.***

Address:

City: Ottawa

State: IL

Zip: 61350

Country: USA

Phone: 815-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated customer service representative with over six years retail experience in a fast-paced environment. Enthusiastic and reliable independent consultant in personal sales for over two years.

Educational Background:

High School Dipolma from Illinois State University, Normal IL 1/2001 to 12/1994 (English)

Job History / Details:

Career Overview

Motivated customer service representative with over six years retail experience in a fast-paced environment. Enthusiastic and reliable independent consultant in personal sales for over two years.

Core Strengths

Large cash/check deposits

Inventory control

Top sales performer

Telephone inquiries

Telecommunication skills

Adaptability and flexiblilty

Creative problem solver

Conflict resolution

Excellent communication skills

Active listening skills

High learning agility

Accomplishments

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

Consistently generated additional revenue through skilled sales techniques.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience

July 2010 to Current

Tupperware Ottawa, IL

Independent Consultant

Described product to customers and accurately explained details and care of merchandise. Answered questions regarding products, while maintaining knowledge of current sales and store promotions. Computed accurate sales prices for purchase transactions. Assisted customers in person and via telephone. Dedicated to continuously improving sales abilities and product knowledge. Increased customer base by 50 percentage . Increased sales by 100 percentage in the past year. Top seller for two months consecutively, and promoted to manager.

Educational Background

1994 Illinois State University Normal, IL

Bachelor of Arts English

Graduated with a 3.33 GPA while working two part-time retail jobs.

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