Quality Assurance Training

ONDRA LEDFORD

Email: *********@********.***

Address: ***** * ******** ****

City: Surprise

State: AZ

Zip: 85379

Country: USA

Phone: 312-***-****

Skill Level: Experienced

Salary Range: $50,000

Primary Skills/Experience:

Data Analysis Quality Assurance Audits Regulatory Compliance

Educational Background:

Bachelors Degree, Interdisciplinary

Chicago State University, 09/1984 - 05/1988

Evanston, IL

Job History / Details:

Operations and Information Management

QUALIFICATION HIGHLIGHTS

Dedicated military veteran with over 16 years of specialized data analysis, logistics, operations, and leadership experience. Managed large-scale operations through coordination of personnel, equipment, and mission tactics. Solid technical and tactical background with extensive knowledge of database tracking. Strong aptitude for rapid problem solving and critical thinking under extremely tense conditions. Resourceful and results oriented with proven leadership abilities. Adept at multi-tasking to meet essential deadlines. Superior communication skills; highly effective at all organizational levels. Core competencies include:

* Information Management

* Quality Assurance Audits

* Microsoft Office Suite

* Regulatory Compliance

* Secret Security Clearance

PROFESSIONAL EXPERIENCE

Database and Training Administration: Provided training support to ensure training compliance to ensure mission readiness.

* Created and maintained a database for tracking mobilized unit training records and provided technical assistance in response to inquiries regarding training audits and investigations.

* Developed excel spreadsheets and accurately entered data. Manipulated spreadsheets and ensured the validity and quality of data.

* Conducted quality assurance audit of unit records, personnel and equipment requirements.

* Planned, scheduled, and executed mobilization training to prepare soldiers for deployment.

* Prepared daily progress report to senior officials discussing unit pre-mobilization readiness.

* Authorized the final certification of mobilized units training documentation prior to deployment and ensured compliance with current doctrine.

Operations Logistics Planning and Execution: Proficient in analyzing current operations and implementing effective systems, strategies and processes to improve operational performance.

* Served as a liaison to military command, government agencies and contractors to ensure a standardized training program was in place.

* Tracked and reviewed correspondence and sensitive documents and maintained confidentiality.

* Provided logistical support in the acquisition of equipment for medical operations and tracked equipment valued at $500K.

* Developed, planned, and executed strategies to enhance professional development and enhance overall effectiveness of personnel.

Leadership: Proven dedicated leader with exceptional leadership and mentorship capabilities. Highly respected by superiors and subordinates.

* Mentored, trained, evaluated and disciplined subordinates and set high performance standards. Assisted with the development of a leader mentorship program.

* Ensured subordinates were tactically and technically proficient beyond their skill level and experts in their fields of study.

* Maximized subordinate's professional potential by improving computerized training, which included operational and administrative procedures.

* Prepared shift schedules, time reports, and reviewed incident reports.

EMPLOYMENT HISTORY

Data Information Manager - 1996 to 2011

United States Army Reserve, Chicago, IL

EDUCATION

B.A., Independent Studies

Chicago State University, Evanston, IL

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