Customer Service Maintenance

Joseph Moore

Email: ********@***********.***

Address:

City: Chatham

State: IL

Zip: 62629

Country: USA

Phone: 217-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly skilled Facilities/Maintenance Technician with expertise in general maintenance and repair of building equipment including: plumbing, heating/cooling, and electrical systems.

Educational Background:

High School Dipolma from Griffin High School, Springfield IL 1/2001 to 5/1977 (General)

Job History / Details:

Summary

Highly skilled Facilities/Maintenance Technician with expertise in general maintenance and repair of building equipment including: plumbing, heating/cooling, and electrical systems.

Skills

Strong mechanical skills

Strong organizational skills

Strong written and verbal communication skills

Timely project completion

Troubleshoot/repair of compression equipment

Wire knowledge

Manual labor skills

Good mechanical aptitude

HVAC experience

Proficiency with mechanical and electric tools

Consistent work history

Customer service experience

Solid communication skills

Strong initiative

Strong interpersonal skills

Strong team player

Strong work ethic

Good judgment

Good at following instructions

Solid independent worker

Basic computer skills

Accomplishments

Equipment Maintenance

Performed routine maintenance on equipment on as-needed basis.

Inspection

Followed checklists to inspect drives, motors, and belts and do other maintenance jobs.

Inventory Control

Restocked and organized items as necessary and as directed.

Operation Monitoring

Watched indicators to make sure machines were working properly.

Purchasing

Maintained inventory of spare parts inventories and completed purchase requisitions as necessary.

Testing

Inspected and tested machinery and equipment to diagnose machine malfunctions.

Experience

May 1997 to Current

Pacific Management, Inc. Springfield, IL

Building Maintenance Technician

My job duties included - Troubleshooted electrical and mechanical defects for residential, commercial and industrial sites. Provided outstanding customer service. Accurately read, understood, and carried out written instructions. Assisted in implementation of operations, maintenance and capital programs. Completed all repairs and maintenance work to company standards. Coordinated and monitored vendor maintenance for large repairs. Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly. Followed company procedures to maintain work environment in a neat and orderly condition. Inspected machine parts for conformance to product specifications. Planned work and determined appropriate tools and equipment. Prepared and administered preventative maintenance work orders. Processed work orders and prioritized jobs. Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.Remodeled buildings and grounds to increase efficiencies. Repaired wiring, plumbing, equipment, and machinery. Responsible for promoting safe and clean working environment. Responsible for wide variety of duties including, pipe fitting, painting, carpentry, electrical repair, installation, building repair. Supported technicians in equipment maintenance and repair. Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions. Kept supervisor informed of job progress and material requirements. Maintained compliance with company standards to perform all maintenance activities. Maintained positive relationships with all customers. Maintained record accuracy by using work order reporting system. Followed standards and procedures to maintain safe work environment. Managed work with little supervision. Notified supervisors of faulty operations and defective materials. Informed supervisors when machines needed major service. Performed routine preventive maintenance to ensure that building systems operated efficiently. Performed weekly maintenance assessments.

June 1989 to May 1997

ESM Springfield, IL

Building Maintenance Technician

Operated a 5 Building Office complex, Maintained HVAC, Plumbing, and electrical systems. Remodeled office space, General grounds maintenance work.

May 1980 to August 1989

The Sheraton Inn Springfield, IL

Building Maintenance Technician

Hotel Maintenance, Groundskeeping, interior, exterior & swimming pool maintenance.

Education and Training

1977 Griffin High School Springfield, IL

High School Diploma General

I also took HVAC courses at Lincoln Land Community College.

I can provide references upon request.

Sincerely,

Joe Moore

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