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Customer Service Technician

Location:
San Antonio, TX
Posted:
October 28, 2012

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Resume:

Voice and Data Tech (San Antonio)

Date: ****-**-*4, 2:34PM CDT

******.**********@*****.***

Technician with ten years of commercial and residential experience. Adept in performing customer service, communications installation, maintenance and repairs in commercial buildings, hospitals, clinics, and schools, etc.; knowledgeable in all areas of construction, structural dwellings residential, commercial. Installed, maintained, repaired and tested cabling for the utilization of data, and call-industry clients.

--Performed new installation, adds, and repairs on client systems and equipment

--Developed expertise in communication systems cabling, circuitry and wiring through various projects

--Cultivated excellent relationships with clients, resulting in a strong base of referral business.

PROFESSIONAL EXPERIENCE

KINGDOM COMMUNICATIONS

EDDIE MEYERS 210-***-****

San Antonio, TX

(Sept 2011 to Present) Contractor

Retained by referral to serve as a contractor for projects. Install new or upgrade existing systems and equipment at commercial businesses. Performed low voltage-related wiring and installation for expanding call centers in San Antonio, TX.

Key Results:

--Installed, maintained, repaired and tested cabling for the utilization of data, and call-industry clients.

--Performed new installation, adds, and repairs on client systems and equipment

--Developed expertise in communication systems cabling, circuitry and wiring through various projects

--Cultivated excellent relationships with clients, resulting in a strong base of referral business.

JASCOM

JEFF STEIN 210-***-****

San Antonio, TX

(2009-Current)Employee/ Contractor

Performed low voltage-related wiring and installation for Lackland AFB in San Antonio, TX.

HEALTHCARE ELEC. SERVICES

BOB BOUCH 740-***-****

Nashville, TN

(Jun2011- Apr 2012) Employee

Performed low voltage-related wiring and installation at Lakeway Regional Medical Center in Lakeway, Texas.

Key Results:

Served as technician in field for more than 10 major construction projects as well as dozens of major commercial projects.

Earned a reputation for expertise in complex troubleshooting and problem resolution.

Gained extensive experience in analyzing and following manuals, schematic diagrams, blueprints and other specifications.

Consistently commended for team-player mind-set, "doing it right the first time", and excellent leadership recognition.

EDUCATION & CREDENTIALS

GEORGE GERVIN ACADEMY

High School Diploma 1999

United States Army 1999-2003

Pest Control 2003-2005

Broadband Technician 2005-2007- Current

Voice and Data Technician 2007- Current

Renovation and Paint 2009-Current

210-***-**** ******.**********@*****.***

-- Construction Background

-- Installations &Maintenance

-- Safety Trained

-- Blueprints & Schematics

-- Quality Installation

-- Leadership Skills -- Time Management

-- Safety & QA

-- Commercial

-- Troubleshooting

-- Testing Instruments

-- Low Voltage

Resume and references available



Contact this candidate