DENNIS KASS
*** ********* ****** ****** ******, New York 10314
(C) 718-***-**** (H) 718-***-**** ******.****@*****.***
INTERIOR SALES CONSULTANT SALES MANAGER / SUPERVISOR
Top performing professional and sales leader with history assisting customers transform homes and offices
into high-end, uniquely aesthetic environments reflecting their individual character s and/or brands.
Balance visual appeal with functionality, determining optimal product mixes fo r distinct tastes and needs.
Generate loyal customer and referral networks, providing superior professional and creative advice.
Increase business and sales volumes, identifying high-return up-selling and cross-selling opportunities.
Create centers of sales and service excellence, building, training, and leading customer -focused teams.
Inspire each member to reach their highest potential, cultivating individual strengths and talents.
Needs & Requirements Analysis Interior & Exterior Design Solutions Consultative Sales Leadership
Creative Vision & Direction Merchandising Up-Selling & Cross-Selling Sales Negotiations
Client Acquisition & Retention Service Quality Optimization Team Training & Mentoring
PROFESSIONAL EXPERIENCE
CAREER NOTE: Worked as Insurance Agent for New York Life (2010 2011) and AFLAC (2009 2010) in
New York, New York while pursuing full-time employment more related to specialty. Details on request.
DOOR STORE FURNITURE, New York, New York 1991 2008
Furniture retailer serving residential, commercial, and corporate clients from various locations in premier
Manhattan neighborhoods.
Assistant Sales Manager Amsterdam Avenue 2008
Defined style and tone of showroom generating $120-180K in monthly sales. Coached and mentored 2- to 3-
person sales staff. Served as key customer service liaison. Performed consultative sales with clients to
develop custom solutions for their unique desires and needs. Managed daily cash flows and deposits.
Achievements:
Handpicked to help turnaround underperforming location.
Increased sales by 30% within 8 months, strengthening client relations and boosting employee morale.
Cultivated collaborative customer-focused team atmosphere, chairing majority of sales meetings focused
on motivating, encouraging, and rewarding exceptional work.
Showroom Supervisor 3 Avenue 2003 2008
rd
Coordinated and led high-traffic showroom generating $400-500K in monthly sales. Developed and oversaw
7 sales associates. Co-chaired sales meetings. Managed all cash flows and deposits.
Achievements:
Played major role in fast-paced store producing outstanding sales figures for 5 consecutive years.
Secured $79K in single sale, expertly up-selling and cross-selling merchandise.
Interior Design Consultant Park Avenue 1991 2003
Acting Manager 1998 1999
Provided clients with professional and creative consultations on products to fit their unique requirements.
Achievements:
Achieved #1 sales figures consistently in showroom which generated $300-400K in monthly sales.
Built expansive network of loyal client and referral bases among residential and corporate clients.
Maintained 0 absences on scheduled work days for 12 consecutive years throughout Door Store tenure.
EDUCATION
Bachelor of Science in Visual Arts, State University of New York (SUNY), New Paltz, New York
***Member of Staten Island Chamber of Commerce***
Resume
DENNIS KASS
101 Livermore Avenue Staten Island, New York 10314
(C) 718-***-**** (H) 718-***-**** ******.****@*****.***
Dear Sir or Madam:
Combining artistic vision and acute spatial reasoning with solid business acumen and superior leadership
ability, I have developed innovative custom interior design solutions for clients which both met and exceeded
their expectations, while generating substantial revenue for a well-established retailer located in some of
Manhattan s premier neighborhoods. Skilled at extracting and translating customer needs and desires into
pragmatic projects, I am an expert at balancing aesthetic appeal with functionality in order to determine the
optimal product mixes to fit their unique requirements. A hands-on sales manager and mentor as well, I drive
staff to reach their highest potential by identifying and leveraging their individual strengths, and creating
collaborative team atmospheres united on a common customer-focused mission and goals.
Building loyal customer and referral bases, while concurrently cultivating morale and service excellence
among personnel on all levels, I will be a valuable asset to your company. Enthusiastic about securing a
challenging position as a creative consultant and team leader with the opportunity for continued
advancement, I thrive in high-pressure and fast-paced situations, and go above and beyond the call of duty
to deliver outstanding results.
Some examples of highlights throughout my career with Door Store Furniture are:
Being handpicked to help turnaround an underperforming location on Amsterdam Ave.; increased sales
by 30% within 8 months, strengthening client relations and boosting employee morale.
Cultivating a collaborative customer-focused team atmosphere at the Amsterdam Ave. location, chairing
the majority of sales meetings focused on motivating, encouraging, and rewarding exceptional work.
rd
Playing a major role in the fast-paced 3 Ave. store producing outstanding sales figures ranging from
$400-500K per month for over 4 consecutive years.
rd
Securing $79K in a single sale for the 3 Ave. store, expertly up-selling and cross-selling merchandise to
a major client.
Achieving the #1 sales figures consistently in the Park Ave. showroom which generated $300-400K in
monthly sales; built an expansive network of loyal client and referral bases among residential and
corporate clients.
Confident I will be an excellent addition to your organization as well, I am enclosing my resume, which
contains more detailed information on my professional history. Please review it, and contact me at your
earliest convenience. Thank you for your time, and I look forward to your reply.
Sincerely,
Dennis Kass
Resume