NAME:

CITY: MINOT

STATE: ND

ZIPCODE: *****

EDUCATION:

EMAILADDRESS: abpbw5@r.postjobfree.com

PHONEAREACODE:

PHONENUMBER:

LASTUPDATED: 4/27/2001

Bennett N Rehak

*** *** *** **

Minot, ND 58703

Primary Phone: 701-***-****

Secondary Phone:

Email: abpbw5@r.postjobfree.com

Objective:

Advanced knowledge of desktop computer systems and peripherals.

Knowledge in the use of internal data processing with extensive note taking.

Effective communication skills with clients through client care support calls.

Skilled handling of on-line tools to generate first time troubleshooting

resolutions.

Able to circumvent on-line tools quickly to restore client's configuration.

A clear working understanding of DOS versions, and all Win3.x and Win9x versions

to date.

Able to multi-task and work efficiently under pressure.

Able to effectively handle client accounts.

Desired Occupation(s):

COMPUTER AND INFORMATION TECHNOLOGY MANAGERSCOMPUTER SUPPORT SPECIALISTS

Skills and Abilities:

Knowledge of the structure and content of the English language including the

meaning and spelling of words, rules of composition, and grammar

Knowledge of numbers, their operations, and interrelationships including

arithmetic, algebra, geometry, calculus, statistics, and their applications

Knowledge of electric circuit boards, processors, chips, and computer hardware

and software, including applications and programming

Developing constructive and cooperative working relationships with others.

Knowledge of principles and processes involved in business and organizational

planning, coordination, and execution. This includes strategic planning,

resource allocation, manpower modeling, leadership techniques, and production methods

Maintains record of daily data communication transactions, problems and remedial

action taken, and installation activities.

Refers major hardware or software problems or defective products to vendors or

technicians for service.

Enters commands and observes system functioning to verify correct operations and

detect errors.

Reads technical manuals, confers with users, and conducts computer diagnostics

to determine nature of problems and provide technical assistance.

PROGRAMMNG SKILLS:

Knowledge in Pascal, Pascal for Windows, Basic, Assembly, Cobal.

Some knowledge in web page design.

MANAGEMENT SKILLS:

In the military, serving as an staff sergeant (a non-commissioned officer), I

was placed in management positions with up to 18 personnel.

My responsibilities included meeting US Army Quality Standards for Operational

Readiness for the military aircraft assigned to my duty base, in addition to

being responsible for over 4 million dollars in inventory.

I worked on active duty personnel work and leave scheduling for people assigned

to my duty section.

While employed at the Minot Daily News, I managed 60 carriers, adults and young

adults alike, and their accounts, having a collective total of 3,000 customer accounts.

Seeker Supplied Resume:

This seeker has chosen to include an ascii copy of their resume:

WORK HISTORY:

Work Dates

8

-24-98-Active Gateway Systems Technical Assistant, SYKES (Minot ND

)

12

-31-96--8-1-98Circulation District Sales Manager, Minot Daily News

4-11-94

--12-20-96Sales Person, Home of Economy (Minot, ND

)

10-1-89

--4-1-94 College Work Study, Minot State University

8

-20-78--5-1-89Storage Supply Specialist, United Stated Army

EDUCATION:

1974

-1978 High School Diploma, Stanley High School, Stanley, ND.

1982

Non-Commissioned Officers Leadership Course, Ft. Campbell, KY

1989-19xx Degree Pending(3 yrs completed); Computer Science, Minot State

University

COMPUTER SKILLS:

I started working on computers while still in the service, starting with Wang

286 systems

I have extensive knowledge with 8088's, and 286's up to 486's and Pentium and

Pentium II/III systems.:

Systems Operator for a local Bulletin Board (BBS).

I also enjoy working on my own, as well as on privately owned systems, to

include building, re-building, internal and external components,

troubleshooting and upgrades, LAN networking installation and troubleshooting,

along with software program user preference setups.

Extensive working knowledge of all Windows platforms.

Very knowledgeable of MS-DOS based platforms.

Versed in Windows Works, to include Excel and Word.

Desired Location:

Within the state of North DakotaWithin the state of Montana

web page design

composition

486

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