Valerie Natasha Colbert
Email: ********@**********.***
Address:
City: Spring Valley
State: CA
Zip: 91977
Country: USA
Phone: 619-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Results-driven Customer Services Representative with proven ability to establish rapport with clients.
Educational Background:
High School Dipolma from Morse High School, San Diego CA 1/2001 to 6/1979 (General Education)
Job History / Details:
Professional Summary
Results-driven Customer Services Representative with proven ability to establish rapport with clients.
Skill Highlights
Customer service expert
Energetic work attitude
Active listening skills
Excellent communication skills
Adaptability
Critical thinking
Microsoft excel
Data entry
Work Experience
October 2012 to Current
California Marketing Group San Diego, CA
Customer Service Rep
Political Surveys
February 2010 to March 2011
Dial America San Diego, CA
Customer Service Rep
Participated in outbound and inbound calling programs to existing Wells fargo customer base to sale credit protection and other credit card services.Provided customer service during an average of 60 calls per day by answering customer inquiries, solving problems and providing new product information.
December 2009 to May 2006
Countywide Electric Riverside, CA
Customer Service Rep
Assisted customers with electrical service inquires.
Assign electrical service calls to working electricians.
Pull permits, pick up electrical supplies, make bank deposits.
Education and Training
1979 Morse High School San Diego, CA
High School Diploma General Education
Certifications
LAUSD Boot Camp (SBE) Small Business Enterprise Certification
Turners Construction Management
Network cabling Specialist
Customer Service Specialist
References are available on request