Manager Account

Healthcare Mgmt Position (West St. Louis County)

Date: 2012-10-25, 10:32AM CDT

*************@***.***

STEPHANIE E. CAMPBELL

***** ******* ****** **** * Wildwood, MO 63011* 314-***-****

*************@***.***

Business Administrator

Dedicated and technically skilled health care business professional with a versatile administrative support skill set developed through experience as a business administrator, office manager and patient accounts/billing representative.

Excel in resolving challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.

Excellent interpersonal, communication and relationship-building skills. Listen attentively, communicate

persuasively and follow through diligently.

Offer computer skills in MS Office Suite, Quick Books and Medtech medical software.

Key Skills

Office Management

Teambuilding & Supervision

Staff Development & Training

Policies & Procedures Manuals Report & Document Preparation

Accounts Payable/Receivable

Payroll/Payroll Taxes

Budgeting/Expense Reductions Benefit Administration

CPT/ICD-9 Review

Fee Schedule/RVU Analysis

Insurance Contract Analysis

Experience

Linear Medical Solutions, Subsidiary of PSS World Medical, St. Louis, Missouri 4/2010 to 8/2012

Account Manager, Missouri & Illinois (part-time)

Serve as local account manager for Missouri & Illinois clients utilizing Linear's in-house medication dispensing

system/software. Set up new clients with our product, train office staff and monitor inventories, as well as client

utilization of medications. Hire, train and supervise Pharmacy Techs for large clients. Face to face PR with the

physicians and office staffs to foster and maintain affable relationships.

Orthopedic Urgent Care of America, St. Louis, MO 8/2009 to 9/2011

Business Manager (part-time)

Solely, set up and administrated the entire billing, receivable and coding system for a new orthopedic urgent care

center. Encompassing the posting of charges and payments as well as patient billing. Communicated with many

insurance companies to establish proper protocol for billing each company per their individual rules. Responsible

for all payroll and associated taxes for the company.

Ear Care & Skull Base Surgery, Inc., St. Louis, MO 2/1996 to 5/2009

Business Administrator (full and part-time)

Overall responsibilities included facilitating the efficient and effective operation of a successful surgical practice.

Dr. Kletzker sought me out on the recommendation of another surgeon to help him leave an existing practice

and set up his own solo practice. After getting the new office location established, my focus shifted to all facets

of the business office: A/P, A/R, coding, billing, collections, general ledger, payroll, taxes and financial statements

as well as policy and procedural manuals and employee benefits. Responsibilities also included the general

staffing, training and supervision of 5 employees. Larger projects encompassed preparing and analyzing reports

for the practice, such as: CPT/ICD-9 compilation and review, fee schedule/RVU analysis, referral pattern

monitoring, insurance contract analysis and patient satisfaction.

Education

St. Louis University, St. Louis, MO

St. Louis University, St. Louis, Mo

Masters of Business Administration, MBA May 1994

*GPA 3.75/4.0

St. Louis University, St. Louis, MO

Bachelor of Science, Business Administration May 1991

*Major: Finance

*Minor: Personnel and Industrial Relations

*Graduated Magna Cum Laude (GPA 3.8/4.0)

St. Louis University School of Law, St. Louis, MO August 1991-May 1992

*Completed first year (then transferred to business school)

*Ranked in top 25% of class

References

G. Robert Kletzer,MD, Ear Care & Skull Base Surgery, Inc.

Letter of Reference Attached, 314-***-****

Jonathan Heitner, Senior Vice- President, Wells Fargo

Professional and Character Reference: 314-***-**** or ********.*******@******************.***

R. Clifton Schulte, CPA, Anders, Minkler and &Diehl, LLP., Partner

Professional and Character Reference: 314-***-**** or ********@******.***

Kay R. Park, Newborn Hearing Services, LLC, Owner

Professional and Character Reference: 314-***-**** or ***.****@*****.***

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