Sherry Williams

Email: abpbns@r.postjobfree.com

Address:

City: Darrow

State: LA

Zip: 70725

Country: USA

Phone: 225-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced team leader with excellent customer service and security skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.

Educational Background:

High School Dipolma from Med Vance Institute, Baton Rouge LA 1/2001 to 8/2007 (Pharmacy Technician)

High School Dipolma from Nicholls State University, Baton Rouge LA 1/2001 to 10/2012

High School Dipolma from Terrebonne High School, Baton Rouge LA 1/2001 to 10/2012

Job History / Details:

Professional Profile

Experienced team leader with excellent customer service and security skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.

Qualifications

Strong verbal communication

Strong organizational skills

Excellent communication skills

Quick learner

MS Windows proficient

Courteous demeanor

Energetic work attitude

Microsoft Office

Customer Service

Computer Proficient

Team leadership

Creative Problem Solving

Large cash/check deposits

Cash management

Local/state health laws

Telephone inquiries

Invoice processing

Multi-line phone usage

Team liaison

Relevant Experience

Computer Proficiency

Used Microsoft Excel to develop inventory tracking spreadsheets.

Protective Services

Applied safety procedures and policies as outlined in Department Safety Manual.

Supervision

Supervised team of six staff member

Served as key contributing member to Leadership team. .

Effective Communication

Followed up and kept track of expected orders from the court and Correspondence from opposing attorneys.

Creative Problem Solving:

Resolved product issue through consumer testing.

Experience

May 2010 to September 2012

Baton Rouge General Medical Center Baton Rouge, La.

Security Representative

Monitored and patrolled assigned areas to provide a safe environment for patients, visitors, and employees and to minimize opportunities for loss or damage. Completed reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures. Maintained organization stability and reputation by complying with legal requirements. Contributed to team effort by accomplishing related results as needed.

October 2006 to March 2010

Elayn Hunt Correctional Center Saint Gabriel, La.

Correctional Officer

Controlled disruptive behavior by appropriate verbal orders and/or appropriate use of force. Informed and explained institutional rules to inmates. Monitored inmates, watching closely for unusual behavior, improper conduct or signs of conflict. Transported inmates outside the facility to and from court, lawyers office, medical appointments, work sites, other facilities, etc. Writes narrative reports describing events that have happened, such as confidential reports, incident reports, disciplinary reports, special observation reports, etc.

August 2004 to September 2006

Fast Auto and Payday Loans Thibodaux, La.

Customer Service Representative

Opened customer accounts by recording account information. Maintained customer records by updating account information. Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustments; following up to ensure resolution. Contributes to team effort by accomplishing related results as needed.

December 2000 to July 2004

Terrebonne Parish Juvenile Detention Center Houma, La.

Juvenile Care Associate

Admitted, processed, and oversaw juvenile offenders who have been arrested and are awaiting trail or have been convicted of a crime and sentenced to serve time. Maintained security and inmate accountability to prevent disturbances, assaults, or escapes. Maintained a daily log or record of inmate activities and duties. Reported orally and in writing the inmates behavior, their quality and quantity of work performed.

Education

2006 Med Vance Institute Baton Rouge, La.

Certification Pharmacy Technician

Coursework in Pharmacy

Emphasis in Pharmacy

1998 Nicholls State University Thibodaux, La.

college hours Criminal Justice/Sociology

3.2 GPA

Terrebonne High School Houma, La.

High School Diploma

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