Customer Service High School

harry johnston

Email: ********@***********.***

Address:

City: augusta

State: GA

Zip: 30909

Country: USA

Phone: 706-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly enthusiastic customer service professional with 20 years client interface experience. Results-driven Customer Services Representative with proven ability to establish rapport with clients.Motivated customer service representative with over three years retail experience in a fast-paced environment.

Educational Background:

High School Dipolma from smithfield high school, Smithfield VA 1/2001 to 6/1974 (general education)

Job History / Details:

Career Overview

Highly enthusiastic customer service professional with 20 years client interface experience.

Results-driven Customer Services Representative with proven ability to establish rapport with clients.Motivated customer service representative with over three years retail experience in a fast-paced environment.

Core Strengths

Large cash/check deposits,

Adaptability,Problem solver,Courteous demeanor,Active listening skills,Quick learner,good customer service experience.

Customer service expert,Energetic work attitude,

andExcellent communication skills.

Accomplishments

Product Sales

Cross-sold services at a rate of 30 percentage, upgrading customers to different plans and product packages.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience

September 1984 to June 2012

usps meriden, connecticut

usps,distribution clerk,window clerk,time keeper,box clerk and postage due clerk.

Earned management trust by serving as key holder, responsibly opening and closing store.Described product to customers and accurately explained details and care of merchandise.Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Assisted customers in person and via telephone.Cross-trained and provided back-up for other customer service representatives when needed.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Replenished supplies, bags and other materials at each cash wrap.Developed reputation as an efficient service provider with high levels of accuracy.Politely assisted customers in person and via telephone.Processed and issued money orders for customers.Routinely answered customer questions regarding merchandise and pricing.

Educational Background

1974 smithfield high school smithfield, virgina

High School Diploma

I took several college classes,but never received any type of degree.Four years of military service.

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