Customer Service High School

Shannon L. Thein

Email: ********@**************.***

Address:

City: Wayzata

State: MN

Zip: 55391

Country: USA

Phone: 952-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Looking for a position where I can demonstrate my strengths in communication and seek new challenges. Prove that I am committed, conscientious and reliable. That I follow through and keep my commitments. I am action orientated and focus on measurable results. I am able to push myself to higher levels of performance. I am intuitive and able to identify variables necessary to achieve success.

Educational Background:

High School Dipolma from St. Cloud State University, Metro ZZ 1/2001 to 5/1990 (Mass Communications)

Job History / Details:

Summary

Looking for a position where I can demonstrate my strengths in communication and seek new challenges.

Prove that I am committed, conscientious and reliable.

That I follow through and keep my commitments.

I am action orientated and focus on measurable results.

I am able to push myself to higher levels of performance.

I am intuitive and able to identify variables necessary to achieve success.

Highlights

Excellent written and oral communication skills

Team Player, outgoing, motivated, energetic, excellent work ethic.

Attention to detail and accuracy

Windows based computer knowledge, Word, Excel,

Experience in Social Media, Web Design, HTML, Photo Shop

Accomplishments

Successful Grant Writer.

Researched, wrote and edited grants for organization with 100 percentage success rate.

Experience

August 1991 to Current

American Airlines Dallas/Fort Worth, Texas

Flight Attendant

Responsible for the safe, comfortable and efficient transportation for passengers. Dedicated to providing a superior level of customer service.

Awarded by management and peers Professional Flight Attendant Award based on customer service.

Received numerous commendation letters from customers

Sited for professionalism by management, peers and customers.

Cited for perfect attendance.

Education

1990 St. Cloud State University St. Cloud, Minnesota

Bachelor of Science Mass Communications

Minor in Speech Communications and Micro Computer Studies Certificate.

Affiliations

Board of Directors Big Willow Baseball Association - Minnetonka, MN (2008-2012)

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